Customer Service Associate

2 months ago

Gurugram Haryana, India 10x Growth Accelerator Full time

You will receive a **brief interview call** within 3-5 days, so please stay **alert**.
- If selected, you'll need to attend a **walk-in interview** in Gurgaon.
- Proficient or Excellent **English **& Confidence Required
- Work Mode: Work From **Office**:

- _____________________

**MAXIMUM BUDGET**: ₹23,000 to ₹24,000 (Non-Negotiable)

**Salary**:

- **Chat Process**: ₹23,000 CTC (Non-Negotiable)
- **Voice Process**: ₹24,000 CTC (Non-Negotiable)

**Shift**:

- **Type**: 24/7, Rotational Shift
- **Work Days**: 6 Days Working, 1 Weekly Off

**Education**:

- Both Graduates and Undergraduates are encouraged to apply.

**Eligibility**:
**Roles and Responsibilities**:

- Handle customer queries, providing accurate and timely resolutions.
- Maintain high customer service standards in chat or voice interactions.
- Document and escalate issues as needed.
- Adhere to company policies and procedures.

**Required Skills**:

- **Excellent communication in English and Hindi (verbal and written)**.
- Strong problem-solving, organizational, and multitasking abilities.
- Professional and empathetic customer interactions.

Pay: ₹23,000.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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