International Customer Service Advisor

6 months ago


Noida Uttar Pradesh, India nexus consulting solutions Full time

**ob description**

Roles and Responsibilities:
**In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) **Experience resolving customer issues, billing, and/or handling product Q&A.

**Interest in learning new technologies. **Experience promoting and/or selling products and services.

**Demonstrated communication skills. **The clarity in thought process (Able to articulate his/ her thought)

**Ability to handle tough situations with customers. **Strong ability to multitask and take fast decisions independently.

**Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). **Customer Centric & Logical Thinking & Need to be Enough Spontaneous

**Ensure Timely & Professional Responses to all Queries. Perks and Benefits **Cab Facility both ways [ Pick up and drop within Transport radius]

**Immense Growth Opportunities**

**Interview Rounds : 1st Level - UAT / Operations 2nd Level - Versant [ Need to score 60 and above]**

**Job Types**: Full-time, Permanent

Pay: Up to ₹34,403.19 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9041026910



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