Tele Marketing Executive

3 weeks ago


Thiruvananthapuram Kerala, India Ethqan Technologies Pvt Ltd Full time

**Key Responsibilities**:

- **Lead Generation**: Make outbound calls to potential clients (individuals and businesses) to introduce our IT courses and services such as Digital Marketing, Web Design & Development, Branding, and Graphic Designing.
- **Product Knowledge**: Develop a solid understanding of our services and course offerings to accurately present them to prospects.
- **Qualification & Nurturing**: Identify key decision-makers and qualify leads based on their needs and potential interest in our offerings.
- **Database Management**: Update and maintain accurate records of all leads, contacts, and activities using CRM tools (Customer Relationship Management).
- **Reporting**: Track and report on call outcomes, lead quality, and progress to the Sales Manager on a regular basis.
- **Customer Interaction**: Provide a positive customer experience by addressing inquiries, clarifying service offerings, and explaining the benefits of our courses and services.
- **Collaboration**: Work closely with the marketing team to align campaigns and promotions with telemarketing efforts.

**Skills & Qualifications**:

- **Communication**: Excellent verbal and written communication skills. Ability to engage and build rapport with clients over the phone.
- **Customer Service**: Strong customer service orientation with an ability to handle objections and provide clear solutions.
- **Tech Savvy**: Basic understanding of IT courses, digital marketing trends, web design/development, branding, and graphic designing concepts.
- **Goal-Oriented**: Ability to work independently and meet targets. Enthusiastic about generating leads and driving business growth.
- **Organizational Skills**: Ability to manage multiple tasks, follow up with prospects, and keep records up to date.
- **Adaptability**: Open to learning new skills and adapting to evolving market trends and customer needs.
- **Team Player**: Willing to collaborate and support team efforts to achieve company objectives.

**Preferred Qualifications**:

- Previous experience in telemarketing, customer service, or sales is a plus but not required.
- Basic knowledge of digital marketing tools and practices (SEO, PPC, Social Media Marketing) or web development concepts is an advantage.
- Proficiency in MS Office, Google Workspace, or CRM tools.

**Job Types**: Full-time, Fresher, Internship

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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