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Voice Process Executive
6 days ago
**Role Overview**:As a Voice Process Assistant, you'll be the voice of our company, interacting with clients and customers over the phone to provide top-notch support. Your clear and friendly communication skills will be key in resolving inquiries, handling concerns, and ensuring client satisfaction.
**Responsibilities**:
- Answering incoming calls and addressing customer queries with professionalism and empathy.
- Providing accurate and timely information about our products/services.
- Assisting customers in troubleshooting issues and offering solutions.
- Documenting call details and maintaining records in our systems.
- Collaborating with internal teams to ensure seamless customer interactions.
- Striving to exceed performance targets and maintaining high-quality service standards.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Language**:
- English (required)
**Speak with the employer**
+91 7217011191
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