Customer Care Representative

2 months ago


Vadodara, India Shikshadarpana Full time

Product Knowledge: Maintain a deep understanding of the bank's secured loan products, interest rates, terms, and conditions, ensuring accurate and up-to-date information is provided to customers
- Risk Assessment: Conduct thorough risk assessments by analyzing credit reports, income verification, and collateral valuation to mitigate potential lending risks
- Compliance: Adhere to all relevant banking regulations, policies, and procedures to ensure compliance with internal and external guidelines
- Relationship Building: Build strong and lasting relationships with clients, offering exceptional customer service to foster loyalty and repeat business
- Cross-selling: Identify opportunities for cross-selling other banking products and services that align with the customer's financial needs, such as insurance, investment options, and savings accounts
- Achieve Targets: Meet individual and team targets related to loan origination, loan quality, and customer satisfaction
- Documentation: Prepare accurate and complete loan documentation, ensuring all legal and regulatory requirements are met
- Market Research: Stay informed about industry trends, competitor offerings, and changes in the secured loan market, providing insights and recommendations to improve the bank's product portfolio

Qualifications and Skills:

- Bachelor's degree in finance, business administration, or a related field is preferred
- Proven experience as a Loan Officer or a similar role in the banking sector, with a focus on secured loans, is advantageous
- Strong understanding of secured loan products, lending principles, and credit risk assessment
- Excellent interpersonal and communication skills, with the ability to explain complex financial concepts to customers clearly
- Analytical mindset with attention to detail for accurate risk assessment and loan evaluation
- Customer-centric approach, demonstrating empathy and problem-solving skills to meet customer needs effectively
- Familiarity with relevant banking regulations and compliance requirements
- Proficiency in using banking software and systems for loan origination and documentation
- Sales-oriented mindset to achieve loan origination targets and identify cross-selling opportunities
- Ability to work independently and collaboratively within a team-oriented environment

**Job Types**: Full-time, Fresher

**Salary**: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- Do you have two wheeler? Yes / No

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Speak with the employer**
+91 9916219313



  • Vadodara, India Swago Full time

    Hiring for customer support (voice process). Roles and responsibilities Customer care executives are representing the premium brands and creating a very personalised experience for a customer. Education Background Graduates can apply Good communication skills in English and Hindi language Shift Timings Rotational shifts ,week off Comfortable with work...


  • Vadodara, India Maxicus Full time

    Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...


  • Vadodara, Gujarat, India TriEdge Solutions Full time

    **Job Role**: - Customer Care Executive As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. - Provide accurate, valid, and complete information by using the right methods/tools - Maintaining a positive,...


  • Vadodara, Gujarat, India Maxicus Full time

    Hi , Prabhjot kaur this side from maxicus kochar tech HR department. Since you are interested in the job. This is the job discription. Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers...


  • Vadodara, Gujarat, India you broadband & cable india pvt. ltd. Full time

    Apply for Customer Care Executive, Career Progress Consultants in Vadodara for 1 - 3 Year of Experience on


  • vadodara, India YOU Broadband India Limited Full time

    Job Details Position - Customer Care Executive YOU Broadband is looking for Customer Care Executive who is looking for challenging and innovative environment to meet our business requirements Attending Broadband subscribers problems /Complaints Received by various sources like Social media, Email or Walkin at office & or various consumer...


  • Vadodara, India YOU Broadband India Limited Full time

    Job Details Position - Customer Care Executive YOU Broadband is looking for Customer Care Executive who is looking for challenging and innovative environment to meet our business requirements Attending Broadband subscribers problems /Complaints Received by various sources like Social media, Email or Walkin at office & or various consumer...


  • vadodara, India G&R Management Consultancy Pvt Ltd Full time

    Responsibilities: Customer Care II Problem Solving Managing Incoming Calls And Customer Service Inquiries Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken Candidate good into...


  • vadodara, India Aneja Training and Placement Services Full time

    We are looking for 30 Customer Care Executive Posts in Vadodara, Gujarat,passionate candidate, with deep knowledge in passionate candidate and Required Educational Qualification is : Other Bachelor Degree


  • Vadodara, India Hytorc Full time

    **Customer Service Representative**: South Hackensack, New Jersey, United States **_ Essential Duties and Responsibilities _** - _ Clients will be located throughout the world i.e. United States, Spain, Mexico, France, Norway, Japan, Netherlands just to name a few_ - _ Responsible for extensive data entry and acknowledgment of customer orders._ - _ Schedule...


  • Vadodara, India Siyana InfoSolution Full time

    **Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...


  • Vadodara, India Career Gear Manpower Solution Full time

    Vacancies : 50 Qualification : Graduate & Post Graduate Company Type: Domestic Process: Banking Customer Care Experience : Fresher & Experience Both Salary per Annum: 1,80,000 to 2,45,000 CTC Shift : Rotational Job Location: Alkapuri **Salary**: ₹13,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Leave encashment - Provident...

  • Sales & Customer Care

    1 month ago


    Vadodara, India iSaapa Full time

    A Sales Personnel's profile consists of 80% customer acquisition and 20% Customer Care/Service. The job includes: - Making calls to prospective leads. - Identifying/generating prospective leads if required. - Introducing the services of iSaapa. - Scheduling calls with the Tech team incase of any technical queries. - Closing deals and onboarding new...


  • Vadodara, India Ceorra Technologies Private Limited Full time

    Build and utilize your skill-set of speaking to Senior Management representatives across the globe - Utilize your research skills on platforms like Linked-in - Study and understand our project-survey requirements - You will operate in a fast paced and target oriented environment which in turn will help you build lifelong skill sets. - Call and conduct Market...


  • Vadodara, India G&R Management Consultancy pvt ltd. Full time

    Responsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints - Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken Experience - 0 -...


  • Vadodara, India Lofa Full time

    **Job description** **Responsibilities** - Greet and direct customers. - Provide accurate information (e.g. product features, pricing and after-sales services) - Answer customers’ questions about specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage...


  • Vadodara, Gujarat, India omega dzine Inc. Full time

    Customer Service Representatives provide the customers of an organization with guidance and information. Duties commonly listed on Customer Service Representative resume samples are answering to inquiries, giving instructions, promoting products and services and solving complaints. Those seeking to work in the field should have very good communication...


  • Vadodara, India Esmsys Pvt Ltd Full time

    **Key Skills Required**: - Excellent verbal communication skills in Gujarati is a must, command over English and Hindi languages will be an added advantage - Knowledge / understanding of online user behavior - Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must - Proficient in using MS Office Software...


  • Vadodara, India Wise Goal Services Private Limited Full time

    **International Sales and Support Representative.** **Urgent Hiring For Sales Representative and customer service executive.** Isn't it great to go to work every day, earn a generous salary with uncapped incentives, and contribute to a greener planet? If this sounds like a dream come true, then read on. Let's face it, solar power is the future. The solar...


  • Vadodara, India Kaushik Cunsultancy Full time

    Ø **Designation**:Customer Service Representative Ø **Process**: **TATA AIG (Start Date - 27 Feb, End Date - 30 Apr’23).** Ø - Inbound Chat & Tele Sales - Work from Office Only. - Versant 3 For OYO process and 4 for Tata AIG. - Should have Excellent communication skills in English & Hindi ( Verbal and Written ) - Shift timings: - For Male 24*7/Female...