Process Associate

2 months ago


Jaipur Rajasthan, India The Vills Group Full time

Handle outbound cases professionally and efficiently, addressing customer queries and concerns
- regarding products or services.
- Provide effective and excellent customer service, understanding and listening to the customer’s needs and resolving issues in the timely manner.
- Excellent communication skills to convey information clearly.
- Ensure adherence to quality standards and call protocols during interactions with customers.
- Maintaining records of customer interactions and feedbacks.
- Must be clear with the product/service knowledge and industry trends to provide accurate
- information to customers.
- Generate leads and work with a proactive approach.
- Follow company's guidelines and should maintain data confidentiality and security.

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- UK shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Jaipur, Rajasthan (required)

Ability to Relocate:

- Jaipur, Rajasthan: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9636636325


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