Tellecaller
6 months ago
**ONLY EXPERINCED IN VISA IMMIGRATION TALLECALLING MAY APPLY FOR THIS POST**
**Responsibilities**
- Answer customer calls and provides timely and accurate information about our products and services
- Respond to customer inquiries and complaints in a professional and courteous manner
- Take orders and process payments over the phone
- Maintain accurate records of customer interactions and transactions
- Make outbound calls to potential customers to promote our products and services
**Handling Inbound and Outbound Calls**: Telecallers may be responsible for answering calls from customers and responding to their inquiries, as well as making calls to potential customers to promote products or services.
**Providing Information and Assistance**: Telecallers should be able to answer customer questions and provide information about products, services, and company policies. They should also be able to assist customers with problems or issues they may be experiencing.
**Resolving Customer Complaints and Concerns**: Telecallers should be able to listen to and understand customer complaints and work to resolve any issues in a satisfactory manner. This may involve escalating the issue to a higher level of support or working with other departments to find a solution.
**Skills Requirements**:
- Excellent communication skills, both written and verbal
- Strong customer service skills and the ability to handle difficult situations with tact and professionalism
- Ability to work independently and as part of a team
- Comfort with using computers and inputting data quickly and accurately
**Job Types**: Permanent, Full-time
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- CHANDIGARH 160022
**Experience**:
- total work: 1 year (preferred)
- Telecaller: 1 year (preferred)
**Language**:
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Have you worked in immigration before ?
- Which Visa have you dealt in (E.G. Tourist ,Study ,work visa work permit )
Work Location: In person
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
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