Bpo Night Shift

3 weeks ago

Chandigarh Chandigarh, India InfluxService Full time

**Profile:

- BPO (Night Shift**

**Experience: Fresher - 1 year**

**Location: Chandigarh**

**As a voice process employee, your responsibilities include**:

- **Answering Customer Enquiries**: Respond to customer queries over the phone.
- **Handling Complaints**: Address customer complaints and resolve issues.
- **Providing Support**: Offer customer support and guidance.
- **Engaging in Positive Conversations**: Interact with customers in a positive manner.
- **Upselling**: Suggest additional products to customers.

**Responsibilities**:

- Handle incoming calls to address customer needs.
- Identify customer requirements and provide accurate information.
- Respond to complaints and find solutions.
- Record details of interactions and update customer information.

**Requirements & Skills**:

- Fresher - 1year experience in customer service.
- Excellent communication and active listening skills.
- **Fluency in English (both written and spoken).**

**Benefits**:

- Food provided

Schedule:

- Night shift
- US shift

Application Question(s):

- Are you pursuing any qualification.....?
- What is your Salary Expectation....?

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Location**:

- Chandigarh, Chandigarh (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 8968416455

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