Bilingual Hindi/english Virtual Assistant for

3 months ago


Remote, India Callnovo Full time

Are you fluent in both English and Hindi? Do you have experience in customer service and sales? We are currently seeking a full-time Bilingual Virtual Assistant to join our team and support a leading medical equipment company.

**Work Schedule**:
Monday to Friday, 9:00 AM to 6:00 PM (IST), with a 1-hour unpaid lunch break

**Location**: Remote

**Responsibilities**:

- Handle inbound customer service inquiries in a professional and timely manner
- Conduct outbound customer satisfaction surveys over the phone
- Assist with pre-sale and upselling activities on WhatsApp
- Create new customer accounts and update information as needed
- Support Team Leaders with assigned tasks and projects

**Requirements**:

- Fluent in English and Hindi (spoken and written)
- At least 2 years of experience in customer service or virtual assistant
- With sales experience is an advantage
- Excellent communication skills and phone etiquette
- Ability to work independently and manage time effectively
- Home office setup with reliable internet connection

This is a long-term and stable project with the opportunity to work from the comfort of your own home. If you are a motivated and customer-oriented individual looking to join a dynamic team, we want to hear from you

**Job Types**: Full-time, Freelance
Contract length: 6 months

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Application Question(s):

- How many years of Online customer service or Virtual assistant experience do you have?
- Do you mind to make outbound calls?
- What is your current work status? When are you able to start?

Work Location: Remote



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