Customer Service Associate

1 month ago


Noida Uttar Pradesh, India Visual info manpower Full time

We are hiring for BPO (Banking Process).
BPO #Inbound Process #Customer Care Executive #Banking Process

1. There will be rotational shifts
2. Only work from office
3. There will be one week off (Rotational)
4. Fresher and Experienced both can apply
5. Location - Sector 127, Noida

B. Responding to Inquiries : Addressing customer inquiries, requests, and concerns in a timely and professional manner.

C. Complaint Handling : Handling customer complaints with empathy and aiming to find satisfactory solutions.

D. Cross-selling and Upselling : Identifying opportunities to promote additional products or services to customers.

E. Customer Feedback : Gathering feedback from customers and conveying it to relevant departments for improvements.

**Job Types**: Full-time, Fresher

Pay: ₹21,000.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- English language (required)

Work Location: In person

**Speak with the employer**
+91 8950448159



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