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Agency Support

1 month ago


Ahmedabad Gujarat, India bajajallianz Full time

1. **Computer literacy**:
ᄋ In addition to data entry and typing, also need to have knowledge of spreadsheet and word processing creation software

2. **Time management and organization**:
ᄋ Able to use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly

3. **Customer service**:
ᄋ Should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers.

4. **Service Orientation**

ᄋ Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC

ᄋ Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team

5. **Sales Analytics**:
ᄋ Able to understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points.

ᄋ Able to determine the success of a previous sales drive and forecast as well as determine how future ones will fare.

6. **Sales Co-ordination**:
ᄋ** **Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

ᄋ Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

ᄋ Work with account managers to create and implement targeted sales strategies

ᄋ Keep up with new product sales launches and make sure the sales team is up to date

ᄋ Provide customer service by staying on top of pending orders and customer requests


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