Telecaller :banking

5 days ago

Nashik, India Paradigm Consultancies Full time

PROFILE DETAILS

EDUCATION - ANY GRADUATE

EXPERIENCE - MINIMUM EXPERIENCE OF 0-1 YEAR

SKILLS SET
- **Handling Inbound and Outbound Calls**: Telecallers may be responsible for answering calls from customers and responding to their inquiries, as well as making calls to potential customers to promote products or services.

**Providing Information and Assistance**: Telecallers should be able to answer customer questions and provide information about products, services, and company policies. They should also be able to assist customers with problems or issues they may be experiencing.

**Resolving Customer Complaints and Concerns**: Telecallers should be able to listen to and understand customer complaints and work to resolve any issues in a satisfactory manner. This may involve escalating the issue to a higher level of support or working with other departments to find a solution.

**Handling Orders And Processing Payments**: Telecallers may be responsible for taking orders from customers over the phone and processing payment information. This may involve verifying customer information and ensuring that orders are processed accurately and efficiently.

**Upselling And Cross-Selling Products And Services**: Telecallers may be responsible for promoting additional products or services to customers, either during the initial call or by following up with customers after the initial interaction.

LANGUAGE - ENGLISH, HINDI, MARATHI

FEMALE APPLICANTS CAN APPLY

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person

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