Service Coordinator

2 weeks ago

Coimbatore, India Mindcurv Full time

**About Mindcurv**

We help our customers rethink their digital business, experiences, and technology to navigate the new digital reality. We do this by designing sustainable and accountable solutions for humans living in a digital world. Mindcurv holistically covers the market’s need to digitalise business processes and customer experiences and take advantage of the cloud following DevOps and agile principles. We cater to the following six solution lines:

- Strategy and Advisory
- Creative Services and Digital Products
- Client Engagement Platforms
- Digital Experience and Solutions
- Data Services
- Cloud Platforms and Managed Services

We are made up of a team of experts from various domains that define, create, and improve digital experiences. They engage with people to achieve solutions that enable businesses to grow and scale sustainably.

**Your Role**:
Service Operations:

- Help/Coordinate IT Service Operations activities along with Service Manager
- Stakeholder Management - Interfacing Client and Project Stakeholders
- Supporting Service Manager on Major Incidents
- Supporting in the review, planning and execution of Infrastructure Changes and Application deployments
- Supporting Service Manager with Escalation Management
- Communication Management
- Knowledge Management
- Responsible for monitoring and reporting the agreed SLA for the service offerings
- Support on ensuring Service levels are met
- Responsible for Governance & Service Reporting (KPI metrics)
- Driving system stabilisation activities through Problem Management
- Driving continuous service improvement activities
- People Co-ordination

Infra Projects:

- Assessing the project requests / Account Farming (Mining)
- Coordination & support in developing and delivering prototypes / POC
- Support Service Manager on effort estimation
- Coordinating resource requirements
- Collaboration & Liaising with different suppliers
- Coordination of project activities, releases, deployments and QA
- Identification and escalation of critical issues or Impediments in a timely manner, adhering to Agile/Scrum processes
- Proactive communication and documentation of project risks and mitigation plans
- Stakeholder Management - Interfacing Client and Project Stakeholders
- Governance and reporting (project execution)

**Who you are**
- Passionate towards bringing in improvements in Service Operations
- Experienced in executing projects (Infrastructure projects preferably)
- Has exposure to ITIL processes (Incident Management, Change Management, Service Request fulfilment, Problem Management). Certification is a Plus.
- Have a flair for Customer handling / Client interfacing skills
- Possesses exposure to Support Metrics (KPI) and SLA awareness
- Possesses good communication skills (Assertive handling)
- Working experience in handling global clients
- Good in people management
- AWS cloud practitioner certification is a nice to have

**What do we offer you?**

Perks, like drinks and snacks, pizza sessions, gaming nights and sensational parties, a pension scheme and a great salary, we’ve got them all.

And if you crave an intellectual challenge, Mindcurv has you covered. Interesting projects involving the latest, hyper innovative tech. An agile, entrepreneurial environment, with lots of freedom and no politics. Work-life balance, a culture of transparency and a management team with their ears to the ground.

As we typically are the trailblazers and innovators. A hybrid way of working in which you can work from home. You just come into one of our offices in Essen, Cologne, Düsseldorf, Munich, Frankfurt a.M., Hamburg, Jena, Utrecht, Madrid, Cochin, Coimbatore or Trivandrum when it adds value to be on-site. Looking for a glance behind the scenes?

**Our high performers**

You know who really thrive with us? Self-starters, team-players and continuous learners, with an uncanny ability to handle ambiguity. We’ll equip you with everything you need to succeed, help you explore the length and breadth of your domain and provide you with constant growth opportunities, to enrich your career.

**Ready for change?

  • Service Coordinator

    4 weeks ago

    Coimbatore, India EssEmm Technologies Full time

    **Job Profile** The service coordinator is part of the Customer Support and Experience team and will primarily serve right from registering a call to closing it to collecting feedback on the service provided. We are looking for a dynamic person who has strong communication skills with attention to detail, and who has a passion to provide customer service....

  • Service Coordinator

    4 weeks ago

    Coimbatore, India EssEmm Technologies Full time

    **Job Profile** The service coordinator is part of the Customer Support and Experience team and will primarily serve right from registering a call to closing it to collecting feedback on the service provided. We are looking for a dynamic person who has strong communication skills with attention to detail, and who has a passion to provide customer service....

  • Service Coordinator

    4 weeks ago

    Coimbatore, India Orange Sorting Machines (India) Pvt Ltd Full time

    **JOB DESIGNATION : SERVICE COORDINATOR** **NO OF OPENINGS : 05** **JOB LOCATION : COIMBATORE** **QUALIFICATION : Any Degree** **SALARY : 10K (fresher)** **Salary will fixed based on experience** **EXPERIENCE : FRESHER / EXPERIENCE (Minimum 1or 2 )** **GENDER : FEMALE ( MARRIED)** **LANGUAGES : English, Tamil** **SKILL SET** - **Good...

  • Service Coordinator

    7 days ago

    Coimbatore, Tamil Nadu, India Statex Electronics Full time

    **Service Coordinator with following quality** - Any degree with min 1-3 yrs Experience in any Sales/Service Engineer coordination/admin work. - English & Hindi Knowledge preferable **Responsibilities and Duties** - Should be coordinate with Customers all over India and abroad for Order & Payment follow up through mail & Phone - Prepare invoice for Service...

  • Service Coordinator

    4 weeks ago

    Coimbatore, Tamil Nadu, India STATEX ELECTRONICS Full time

    Engineering Unit Requires Service Coordinator with following quality - Any degree with min 1-2 yrs Exp in any engineering unit - English & Hindi Knowledge preferable **Responsibilities and Duties** - Should be able to coordinate with Customers in North for Order & Payment follow up through mail & Phone - prepare invoice for Service Orders - Service Bill...

  • Service Coordinator

    4 weeks ago

    Sundarapuram, Coimbatore, Tamil Nadu, India Statex Full time

    **Service Coordinator with following quality** - Any degree with min 1-3 yrs Experience in any Sales/Service Engineer coordination/admin work. - English & Hindi Knowledge preferable **Responsibilities and Duties** - Should be coordinate with Customers all over India and abroad for Order & Payment follow up through mail & Phone - Prepare invoice for Service...

  • Service Coordinator

    4 weeks ago

    Sundarapuram, Coimbatore, Tamil Nadu, India Statex Full time

    **Service Coordinator with following quality** - Any degree with min 1-3 yrs Experience in any Sales/Service Engineer coordination/admin work. - English & Hindi Knowledge preferable **Responsibilities and Duties** - Should be coordinate with Customers all over India and abroad for Order & Payment follow up through mail & Phone - Prepare invoice for Service...

  • Service Coordinator

    2 days ago

    Sundarapuram, Coimbatore, Tamil Nadu, India Statex Electronics Full time

    Any degree with min 1-3 yrs Experience in any Sales/Service Engineer Coordination / admin work - English & Hindi Knowledge preferable **Responsibilities and Duties**: - Should be coordinate with Customers all over india and abroad for Order & Payment follow up through mail & Phone - Prepare invoice for Service Orders, Service Bill preparation - Service...

  • Sales & Service Coordinator

    7 days ago

    Coimbatore, India INDO TEXNOLOGY PRIVATE LIMITED Full time

    Responsible for helping deliver profitable growth by supporting the sales and service teams with various administrative duties. Work cross-functionally to gather information and follow-up on customer requests and questions for sales and service team. Process quotes and maintain sales ERP and CRM systems with accurate information. - Work closely with the...

  • Logistics Coordinator

    6 days ago

    Coimbatore, India Paresha Hr Solutions Full time

    We are looking for a competent **Logistics Coordinator **to oversee and facilitate the supply chain operations of our company. You will be the one to coordinate personnel and processes to achieve the effective distribution of goods. - Proven experience as logistics coordinator - Experience in customer service will be appreciated - Ability to work with little...

  • Business Coordinator

    4 weeks ago

    Coimbatore, India ACCSOL MANAGEMENT SERVICES PVT LTD Full time

    Co-coordinators required for Accsol Business Management Services Company based in Coimbatore. **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift

  • Service Coordinator

    4 weeks ago

    Coimbatore, India Faraday Ozone Products Private Limited Full time

    Call logging. - Call allocation. - Call Feedback. - Call closure. - Updation in software & app. - Happy calling **Job Types**: Full-time, Regular / Permanent **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Speak with the employer** +91 97888 51971 - Health insurance

  • Service Coordinator

    4 weeks ago

    Coimbatore, India Ideal Stores Full time

    Working hours 9.30 am to 7 pm - Examining customers' appliances and identifying the cause of appliance breakdowns - Performing maintenance work on customers' appliances - Providing rough estimates to customers on costs required to repair damaged or malfunctioning appliances - Visit clients’ homes and identify problems with their appliances - Disassemble...

  • Client Service Coordinator

    4 weeks ago

    Coimbatore, India Staffocux Total Solution Services Pvt Ltd Full time

    Maintaining solid relationships with clients through the provision of exceptional after-sales service. - Identifying various ways to overcome clients' critique of company products. - Maintaining and updating an accurate record of all existing and potential clients. - Responding to client inquiries in a very timely and professional manner. - Heading training...

  • Service Co-ordinator

    4 weeks ago

    Coimbatore, India Statex Full time

    **Service Coordinator with following quality** - Any degree with min 1-3 yrs Experience in any Sales/Service Engineer coordination/admin work. - English & Hindi Knowledge preferable **Responsibilities and Duties** - Should be coordinate with Customers all over India and abroad for Order & Payment follow up through mail & Phone - Prepare invoice for Service...

  • Project Coordinator

    4 weeks ago

    Coimbatore, India Raptor Technologies Full time

    **Company Overview**: Raptor Technologies is a fast growing, technology-driven company, primarily focused on developing and delivering solutions for education, with the effective use of technology. We offer a range of innovative products, solutions and services developed specifically to meet scholastic needs. **Responsibilities**: - Coordinating project...

  • Event Coordinator

    4 weeks ago

    Coimbatore, India Sri Raghavendra Decors & Events Full time

    **Job Summary** Sri Raghavendra Decors & Events has been providing Wedding Decoration services for more than 28 years. We do Decorations for various occasions like Marriage Functions, Wedding Reception, Religious Ceremony, Social Get-together, Corporate meetings, Stage Shows, Corporate Events, Birthday parties, Baby showers, Exhibition, etc., **Requirement...

  • Service Coordinator

    22 hours ago

    Gandhipuram, Coimbatore, Tamil Nadu, India Global Brave Solutions Full time

    _**Looking Only FEMALE CANDIDATES!!!**_ **A firm, for a industrial manufacturing hiring for the position of "SERVICE CO - ORDINATOR".** Qualification: Any Degree **DUTIES & OBLIGATIONS: - ** - Responding to clients complaints and resolving the issues. - Need to Co - Ordinate with service team. - Follow up Clients feedback, Once the erection / maintenance...

  • Implementation Coordinator

    4 weeks ago

    Coimbatore, India Riddhi People Connect Full time

    **Industry**:Healthcare Domain (IT Industry) **Experience**:10+ Years. **Tools Knowledge**: ZOHO CRM, PHP, HTML, CSS,SQL, JIRA,SLACK. **Education Equalization**: B.SC/M.SC (Computer Science)/ B.E (Computer Science)/ B.Tech IT/ **Skills**: Excellent Commination in English as need to coordinate with US clients and Tamil Mandate. **Work Location**:...

  • Bim Coordinator

    4 weeks ago

    Coimbatore, India Techbro Engineering Solutions Pvt Ltd Full time

    Skill Set - Should have experience in Revit Software - Mandate to have good knowledge & experience in Architectural, Structural & MEP field - Must have sound knowledge & experience in BIM coordination - Must have advance working knowledge & experience in Revit - Enhanced experience in Clash Detection Services, RFI preparation etc., - Should possess...