Accident Service Advisor
2 weeks ago
**Accident Department Service Advisor at Tata Motors Authorised Service Station**
- **Overview**:_
We are seeking a dedicated and customer-oriented Accident Department Service Advisor to join our team at Tata Motors Authorised Service Station. In this role, you will be the primary liaison between customers who have experienced vehicle accidents and our service team. Your goal will be to ensure a smooth, efficient, and empathetic service experience, managing the entire process from initial assessment to the completion of repairs.
- **Key Responsibilities**:_
**1. Customer Interaction and Support**:
- Greet customers and establish a good rapport, understanding their needs following a vehicle accident.
- Clearly explain the process of assessment, insurance claims, repair options, and timelines.
- Keep customers informed about the status of their vehicle repair, managing expectations and any delays.
**2. Assessment and Documentation**:
- Conduct initial assessments of accident-damaged vehicles.
- Document the extent of damage and create detailed reports for insurance purposes.
- Coordinate with insurance companies to ensure smooth processing of claims.
**3. Service Coordination**:
- Collaborate with technicians and service personnel to oversee the repair process.
- Schedule and manage appointments for vehicle repairs and follow-ups.
- Ensure that all repairs meet Tata Motors' quality standards.
**4. Issue Resolution**:
- Address and resolve customer concerns and complaints promptly.
- Provide solutions that are in the best interest of both the customer and the company.
**5. Administrative Duties**:
- Maintain accurate records of all accident-related services and customer interactions.
- Manage billing and invoicing in coordination with the accounts department.
- Ensure compliance with all company policies and regulatory standards.
**6. Continuous Improvement**:
- Stay updated with the latest trends in vehicle repair and customer service.
- Suggest improvements in service procedures to enhance customer satisfaction.
**Salary**: ₹35,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
**Education**:
- Diploma (required)
**Experience**:
- total work: 7 years (preferred)
**Speak with the employer**
+91 9004604753
-
Customer Service Advisor
4 weeks ago
Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time**NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for helping their students in...
-
Service Advisor
4 weeks ago
Navi Mumbai, India Hallmark Honda Automotive Pvt Ltd Full time**Job brief** We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...
-
Advisor
1 month ago
Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time**PROFILE- ADVISOR** **NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for...
-
Sales Advisor
1 month ago
Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time**PROFILE- SALES ADVISOR** **NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions...
-
Service Advisor/bodyshop Advisor
1 month ago
Mumbai, Maharashtra, India Global Hunt Full timeWe are hiring for Service /Bodyshop Advisor in Automobile Dealership. **Requirements**: - Diploma or degree in Automobile Engineering. - Excellent communication and interpersonal skills. - Previous experience as a service advisor/Bodyshop Advisor in an automobile dealership is required. - Strong customer service orientation with the ability to build...
-
Service Advisor
4 weeks ago
Mumbai, India Shivam Autozone (India) Pvt. Ltd. Full timeDesignation - Service Advisor Urgently required. (NP of maximum 15 days) **Location is Mumbai.** Minimum Experience: - 2 - 5 years. Package Offered: - Rs.15k/- to Rs.22k/- per month. Service Advisor Job Description: - We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service...
-
Service Advisor
4 weeks ago
Pune, Maharashtra, India S. R. Prime Solutions Full time**About Us**: We are a leading HR recruiting agency committed to finding exceptional talent for esteemed organizations in the automotive industry. Presently, we are representing a reputable organization dealing with various ranges of four-wheelers in Chakan, Pune. We are seeking skilled Service Advisors / Body Shop Advisors to join their team. **Key...
-
Service Advisor for Car
3 days ago
Sewri, Mumbai, Maharashtra, India Deep HR Services Full timeJob description Roles and Responsibilities - Greet customers and offer excellent customer service from intake to release of their vehicles - Determine and diagnose car issues based on customer description and vehicle condition - Translate customer-reported problems to actionable work orders for technicians to complete - Order necessary parts from suppliers...
-
Service Advisor
1 month ago
Nagpur, Maharashtra, India BIGWIG CARS PVT LTD Full timeWE NEED SERVICE ADVISOR WITH GOOD COMMUNICATION SKILL, CUSTOMER HANDLING ABILITY, MULTITASKING, PROCESS KNOWLEDGE AND COURTESY WITH MINIMUM 2 YEARS OF EXPERIENCE IN AUTOMOBILE FOUR WHEELER INDUSTRY **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Nagpur,...
-
Service Advisor
4 weeks ago
Nagpur, Maharashtra, India BIGWIG CARS PVT LTD Full timeWE NEED SERVICE ADVISOR WITH GOOD COMMUNICATION SKILL, CUSTOMER HANDLING ABILITY, MULTITASKING, PROCESS KNOWLEDGE AND COURTESY WITH MINIMUM 2 YEARS OF EXPERIENCE IN AUTOMOBILE FOUR WHEELER INDUSTRY **Salary**: ₹16,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Nagpur,...
-
Service Advisor
1 month ago
Pune, Maharashtra, India BRAHMA MOTORS( ROYAL ENFIELD) Full timeRole - Service Advisor Responsibility - 1. Attend the customers and check their problems 2. Discuss with customer and understand there another problems accordingly inform to technician. 3. Coordinate with Floor Supervisor and Manager. 4. Input all the details regarding twirler input in software. 5. At list 12th pass required for this position **Job...
-
Service Advisor
4 weeks ago
Mumbai, India Raj Bajaj Full timeAuthorised bajaj dealer service advisor **Job Types**: Full-time, Internship Contract length: 12 months **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work...
-
Service Advisor
1 month ago
Mumbai, India Chaitanya HR Consultancy Full time**Service Advisor Job in **_Mumbai, Maharashtra _**| **_Chaitanya HR - ** **Responsibilities**: - Welcome and assist customers, understanding their service needs. - Schedule and confirm service appointments, managing the service calendar. - Conduct service consultations, communicate recommendations, and document service history. - Coordinate with...
-
Service Advisor
3 days ago
Pune, Maharashtra, India B.U. Bhandari Motors Pvt. Ltd Full timeDesignation : Service Advisor Skills Required : Excellent communication, Convincing, product sales, computer knowledge, technically expert Job Role: 1. Customer handling, timely car status updation to customer, Estimate preparation 2. Business development 3. 100% CSI fulfilment 4. Convincing customer for VAS 5. zero escalations / no repeat concerns 6....
-
International Customer Service Advisor
4 weeks ago
Navi Mumbai, India Atreus Consultant Full timeProcess : Customer Service Advisor Blended process Required : HSC with 6 months of experience into voice from BPO Graduate fresher with excellent comms can apply Qualification : HSC / Graduate Salary : upto 30 to 40k in hand Shift : Night shift with Saturday and Sunday fix off Location : Thane & Ghansoli HR Mehbooba Sayed 9136224469 Pay:...
-
International Customer Service Advisor
4 weeks ago
Navi Mumbai, India Onesource Atreus Full timeWe are hiring for **International Customer Service Advisor** Location: Airoli Qualification: HSC, Graduate Shift Timing: Rotational Shift (Mostly NIGHT) **Salary**: 18k - 24k in hand **Benefits**: 1. Pick OR Drop facility will be provided by the company 2. Travelling allowance 3. Monthly incentives **Requirements**: 2. Should be comfortable on...
-
Customer Services Advisor
4 weeks ago
Andheri East, Mumbai, Maharashtra, India Leopride Career Solutions Pvt. Ltd. Full timeCustomer Service Advisor or Counsellor cum sales executive required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" We play a crucial role in guiding and supporting students who are preparing for the National Eligibility cum Entrance Test (NEET). **Job Functions**: - Career Counselling, Public speaking **AGE...
-
Customer Services Advisor
1 month ago
Andheri East, Mumbai, Maharashtra, India Leopride Career Solutions Pvt. Ltd. Full timeCustomer Service Advisor or Counsellor cum sales executive required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" We play a crucial role in guiding and supporting students who are preparing for the National Eligibility cum Entrance Test (NEET). **Job Functions**: - Career Counselling, Public speaking **AGE...
-
People Service Delivery Advisor
1 month ago
Ghansoli, Navi Mumbai, Maharashtra, India Lloyd's Register Group Full time**Date**:18 Mar 2024 **Location**: Ghansoli, Navi Mumbai,, MH, IN, 400710 **Company**:Lloyds Register Job ID:39364 **People Service Delivery Advisor** **Lloyd’s Register** **Location: - **Mumbai, India **What we’re looking for** We are in search of a dedicated and experienced Onboarding and Benefits Administrator to join our HR department. In...
-
Admin/customer Service
4 weeks ago
Andheri East, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time**Admin/Customer Service (FEMALE CANDIDATES ONLY)** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 27 YEARS** **FRESHERS ARE WELCOMED** **JOB REQUIREMENT**: - Proficiency In Microsoft Office Suite. - Maintaining...