Area Manger

1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

We are seeking an experienced Operations Manager for Fulfilment Centers to drive continuous learning and process improvement culture change through best practice sharing, vocal advocacy, and visible hands-on leadership.
In this position, you will work across teams to gain alignment, develop, and execute a common plan across multiple stakeholders. This requires working effectively with multiple business leaders/teams to ensure the delivery and execution of projects. You will also work with multiple external creative agencies to drive strategy implementation.
This role calls for an individual who understands all aspects of performance which impacts both internal and external customer experience. The individual will determine, then drive, any initiatives necessary to improve it. It requires an individual to showcase judgment and decision making skills to create long term sustainable process paths to improve customer experience.

Key job responsibilities
Drive continuous learning and process improvement with 3P partners culture change through best practice sharing, vocal advocacy, and visible hands-on leadership.
Lead the learning, training and development for all the associates, process experts and managers in the positive correlation between customer experience and productivity
Provide Strategic vision for the Operations Excellence program for project selection, scope, definition, and performance to ensure alignment with business strategy
Drive tactical execution of key initiatives building and managing the road map to achieve the Operation team’s vision.
Support process improvements for the partner, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles.
Provide metrics inputs that support compliance of standard work and that drives improvements in cost and quality.
Champion role wise standard work based on Lean principles despite the pressure to deviate regardless of the direction from which it comes.
Gain consensus to push change forward while keeping variation between sites to a minimum.
Collaborate and communicate with 3P partners on best practices and standards

Bhiwandi, MH, IND
- 1+ years of performance metrics, process improvement or lean techniques experience