Front Office
3 months ago
**Front Office Executive for MOTHERLAND HOSPITAL**
- Knowledge of OPD billing
- OPD billing Audit
- Monthly HIS report
- To Lead by example in exhibiting high levels of service orientation and proactive customer handling.
- To ensure total familiarity with all instructional manuals and operating procedures applicable to the role.
- To handle daily scrolls of all PCCs on shift.
- To ensure timely action on Total Customer Experience Questionnaire feedback received.
- To follow Cash / Credit / Corporate billing /discount instructions and handle hospital information system efficiently.
- To handle inter and intra departmental coordination.
- To effectively utilize Hospital Information System, EPABX system and other software provided.
- To be well groomed, punctual & adhere to company policies and practices.
- To Comply with patient safety policy
**Desired Profile**:
- Minimum Qualifications Graduation.
- Technical Qualifications MS Office.
- Minimum 2 to 3 years of relevant experience in hospital.
- Able to speak local language along with English and Hindi.
**Experience**:
- Quality management in Hospital: 2-3 years (required)
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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