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Back Office Executive

1 month ago

New Alkapuri Vadodara Gujarat, India Synchronics Electronics Pvt.Ltd Full time

Synchronics Electronics Pvt Ltd, a distinguished company in the service industry specializing in the repair of Industrial Electronics, is currently seeking an experienced Back Office Assistant to join our dynamic team. With over 30 years of experience and a workforce of over 100 professionals, we pride ourselves on delivering exceptional repair services to our extensive clientele of more than 10,000 satisfied customers. With our state-of-the-art repair workshop equipped with advanced testing tools, we ensure the highest quality of service.

**Responsibilities**:
As an Experienced Back Office Assistant, you will play a crucial role in supporting our operations and maintaining smooth workflow. The following are the key responsibilities associated with this position:
1. **Administrative Support**: Assisting in day-to-day administrative tasks, including managing correspondence, data entry, and documentation.
2. **Database Management**: Maintaining and updating customer and service records in an organized manner.
3. **Coordinating Communication**: Serving as a point of contact for internal and external stakeholders, ensuring efficient communication and timely follow-up.
4. **Customer Service**: Responding to customer inquiries, resolving complaints, and ensuring customer satisfaction.
5. **Report Generation**: Assisting in the preparation of reports, summaries, and other documentation as required.

**Requirements**:
1. **Experience**: A minimum of 3-4 years of relevant experience in the service industry is required.
2. **Educational Qualification**: A bachelor’s degree or equivalent in a related field is preferred. Good command in English language is preferred.
3. **Technical Skills**: Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations is essential.
4. **Organizational Skills**: Excellent organizational and multitasking abilities to manage various tasks efficiently.
5. **Communication Skills**: Strong written and verbal communication skills to effectively interact with colleagues and clients.

**Location**:
The job location for this position is at Gotri, Vadodara. Please consider your proximity to this location before applying.

**Benefits**:
We offer the following benefits to our valued employees:
1. Attractive Salary Package
2. ESIC/PF/Workmen Compensation Policy
3. Uniform Provided
4. Medical Health Insurance
5. General 9 to 6 Job, Saturday Half-day
6. Fully Central AC Environment
7. Positive and Vibrant Work Environment

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Total Work: 3years (required)

**Language**:

- English (required)

Work Location: In person

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹150,000.00 - ₹350,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- B2B: 3 years (required)

Work Location: In person