Customer Service Executive

6 months ago


Haryana, India onlineinfatuation Full time

**Position**: Customer Service Executive (ONLY MALES)

**Location**: Gurgaon sec 19 (onsite)

**Salary**:INR upto 40k

**Perks**: Meal + Cab (Gurgaon, West & South Delhi)

**Experience**: Min 1 year

**Qualification**: Graduates

**Job Summary**: We are looking for the Customer Service Executives who can deal directly with clients to assist them with purchases, answer their queries, and find solutions to their issues. In some organisations, Customer Service Executives have higher-level duties. These include training new employees and supervising the customer service team. They may also create recommendations on best practices for handling different clients, and how to retain customers.

**Role & responsibilities**:

- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and em pathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies

**Requirement**:

- Must have experience in International Voice Process.
- Effective communication skills
- Knowledge of CRM systems and procedures
- Customer-focused attitude and the capacity to adjust to and handle various personalities
- Excellent presentation and communication abilities
- Possess a proactive strategy for assistance
- The capacity to adhere to deadlines
- Product knowledge
- Time management skills

**Shift**: US shift

**Working**: Monday-Friday (5 days)

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Haryana, Haryana (required)

Work Location: In person



  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement** **Position: Customer Support Executive** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English with Hindi** **Experience : 6 months - 1 year of experience in sale, Customer service or collection.** **Shift : Only Day shift** **Salary : 20000 to 22000 CTC Per...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher can apply International Process Excellent communication Required(No Avg.) Good thought process Can work individually or with team Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-35k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8431579781 **Job...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8431579781 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate** **Skills : Excellent Communication in English** **sale experience is must** **Experience: Both freshers and experience can apply** **Shift - 24/7 Rotational shift** **Salary - Upto 30000 CTC Per Month** **Working Days - 6days rotational...


  • Haryana, India Orangeshark Full time

    JOB Discription : Customer service Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide...


  • Gurugram, Haryana, India Team Vcosmos Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Gurugram, Haryana, India Cubnet Service Full time

    Reaching you out for the position Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance...


  • Gurugram, Haryana, India FITCLUB Full time

    About FitClub FitClub is a premium fitness center committed to empowering individuals to achieve their health and wellness goals. Offering state-of-the-art equipment, personalized training, and a wide array of group fitness classes, we strive to create a supportive and motivating environment for all fitness levels. Our expert trainers and dedicated staff...


  • Gurugram, Haryana, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...


  • Gurugram, Haryana, India JOBKREATORS Full time

    **Role brief**: We are looking for an energetic Customer Service Executive / Senior Executive to help us meet Service Delivery requirements. This role is integral to our growth and requires continuous hustling to deliver customer experience for services offered by us. **Role Description**: - Resolve customer queries - Manage customer relationship and...


  • Gurugram, Haryana, India ARME Consulting Full time

    **Currently seeking a highly organized and customer-focused individual to join as a Patient Relationship Officer for a BPO Company. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.** **Position**:Patient Relationship...


  • Gurugram, Haryana, India Enhanceplus Consultant Full time

    **Hiring Hiring Hiring !!!** - **Work from Office **_ Job Title: - Customer Service Executive/Senior Customer Service Executive Location: - Gurgaon/Noida Project: - Voice/Non-voice Process Schedule: - Rotational shifts ( US/UK) Education: - Graduate and Undergraduate, freshers and Experienced both can apply Benefits: - Health Insurance Provident...


  • Gurugram, Haryana, India Riddhi Siddhi Career Point Full time

    **Job Summary**: The Customer Service Executive **Duties/Responsibilities**: - Handle Customer's Inbound And Outbound Calls. - Solving Queries, Telling Them About Products / Offers / Services - Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. **Skills**: - Customer service -...


  • Gurugram, Haryana, India Kinfos Events Private Limited Full time

    Kinfos Events Private Limited is a dynamic and innovative event management company dedicated to organizing high-quality conferences, exhibitions, and corporate international events across the world with HQ in London, and also operated in UAE, and India. Our mission is to deliver exceptional experiences and create valuable connections for our clients,...