See more Collapse

IT Helpdesk Support

2 months ago

Bhubaneshwar, India Valeur Fabtex Pvt. Ltd. Full time

**Responsibilities**
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures

**Requirements and skills**
- Proven experience as a **help desk technician** or other customer support role
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English & regional language.
- Excellent communication skills
- Customer-oriented and cool-tempered
- **BSc/BA/ BE in IT, Computer Science or relevant field.**

**Experience - 1 to 3 Years of experience in same field.**

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bhubaneshwar, Orissa: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**
+91 9990322633

We have other current jobs related to this field that you can find below

  • Tele Caller

    4 days ago

    Bhubaneshwar, India DIVINE IT SOLUTION Full time

    **Full Job Description** We are looking for an enthusiastic **Tele Callers** to generate sales either by cold calling/ Digital promotions. You will be responsible for influencing existing or potential customers to buy products or services. **Responsibilities** - Cold call people using a given phone directory to sell products. - Answer incoming calls from...

  • Hale Healthcare IT Labs

    4 weeks ago

    Bhubaneshwar, India Hale Healthcare IT Labs Full time

    Job Description :- Designing and building mobile applications for Android platforms.- Excellent in Android (Java and Kotlin)- Work experience in design patterns mobile architecture such as MVVM/MVC/MVP.- Familiarity with RESTful APIs to connect mobile applications to back-end services- Knowledge of Google's Android design principles and application...

  • Hale Healthcare IT Labs

    4 weeks ago

    Noida/Bhubaneshwar, India Hale Healthcare IT Labs Full time

    Job Description :- Designing and building mobile applications for Android platforms.- Excellent in Android (Java and Kotlin)- Work experience in design patterns mobile architecture such as MVVM/MVC/MVP.- Familiarity with RESTful APIs to connect mobile applications to back-end services- Knowledge of Google's Android design principles and application...

  • Hale Healthcare IT Labs

    4 weeks ago

    Noida/Bhubaneshwar, IN Hale Healthcare IT Labs Full time

    Job Description :- Designing and building mobile applications for Android platforms.- Excellent in Android (Java and Kotlin)- Work experience in design patterns mobile architecture such as MVVM/MVC/MVP.- Familiarity with RESTful APIs to connect mobile applications to back-end services- Knowledge of Google's Android design principles and application...

  • Software Engineer

    4 days ago

    Noida/Delhi NCR/Bhubaneshwar, India Hale Healthcare IT Labs Full time

    Job Description :- Good understanding of PHP, Linux, Apache, MySQL, Nginx- As a full stack developer you will be responsible to design, develop, and maintain web-based applications and websites.- Experienced in coding with CakePHP frameworks, good to have exposure to other frameworks like CodeIgniter, Laravel, etc- Good knowledge of OOPS, data structure and...

  • Software Engineer

    2 weeks ago

    Noida/Delhi NCR/Bhubaneshwar, IN Hale Healthcare IT Labs Full time

    Job Description :- Good understanding of PHP, Linux, Apache, MySQL, Nginx- As a full stack developer you will be responsible to design, develop, and maintain web-based applications and websites.- Experienced in coding with CakePHP frameworks, good to have exposure to other frameworks like CodeIgniter, Laravel, etc- Good knowledge of OOPS, data structure and...

  • Hale Healthcare IT Labs

    3 weeks ago

    Noida/Greater Noida/Delhi NCR/Bhubaneshwar, India Hale Healthcare IT Labs Full time

    Job Description :- Good understanding of PHP, Linux, Apache, MySQL, Nginx- As a full stack developer you will be responsible to design, develop, and maintain web-based applications and websites.- Experienced in coding with CakePHP frameworks, good to have exposure to other frameworks like CodeIgniter, Laravel, etc- Good knowledge of OOPS, data structure and...

  • Hale Healthcare IT Labs

    2 weeks ago

    Noida/Greater Noida/Delhi NCR/Bhubaneshwar, IN Hale Healthcare IT Labs Full time

    Job Description :- Good understanding of PHP, Linux, Apache, MySQL, Nginx- As a full stack developer you will be responsible to design, develop, and maintain web-based applications and websites.- Experienced in coding with CakePHP frameworks, good to have exposure to other frameworks like CodeIgniter, Laravel, etc- Good knowledge of OOPS, data structure and...