Office Works

6 months ago

Chennai, India Telecaller executive Full time

**Pulled from the full job description**
- Health insurance

As a Customer Care Executive, you will:
Provide customers with expert consultations on topics related to EV ownership, including purchasing, delivery, and charging.

Convert potential leads into reservations and facilitates new vehicle orders.

Contribute to Consumer Relations by actively participating in strategies, processes, policies, and metrics for addressing customer inquiries through multiple inbound channels.

Respond promptly and professionally to all customer inquiries, aiming to generate leads and maintain high customer satisfaction.

Reach out to enthusiasts and engage them in special events and activities.

Troubleshoot and resolve customer issues effectively to achieve excellent customer satisfaction.

Eligibility Criteria:
Minimum of 2 years of experience in customer relations and customer service.

Strong social media acumen, with preferred prior experience.

Ability to identify cases that require escalation and handle them efficiently.

Excellent verbal and written communication skills.

Positive outlook and energetic personality.

Solution-oriented mindset.

Strong dedication to delivering excellence in customer satisfaction.

Organizational skills with the ability to manage multiple client responses.

Strong follow-through skills.

**Salary**: From ₹18,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91-8270191441

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Chennai, Tamil Nadu (required)

Ability to Relocate:

- Chennai, Tamil Nadu: Relocate before starting work (required)

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