Mfts - Infrastructure Operations/support

5 months ago

Bengaluru, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
This role requires a wide variety of strengths and capabilities, including:

- Bachelor's degree in some Information Systems discipline or 3 year technical degree.
- 4-6 years of experience in File Transfer Systems
- Knowledge of file transfer protocols. Eg: SFTP, HTTPS, AS2, Connect-Direct, FTP-SSL.
- Understanding of PGP encryption/signature and SSH/SSL keys and certificates.
- Knowledge of any FTP tools. Eg: Axway Secure Transport Enterprise, TIBCO, IBM Sterling, etc.
- Knowledge of connectivity failures and troubleshooting methods for FTP issues
- Brief idea about DNS, IP, port numbers, Load balancers and similar network concepts
- Experience in Netcool/Service Now is preferred
- Ability to follow policies and procedures; attention to detail
- Strong problem solving skills and decision making ability around complex problems
- Excellent verbal and written communication skills
- Ability to think creatively to deliver solutions through continuous improvement
- Strong desire and skills in identifying and implementing automation opportunities.
- Effective listening skills
- Work well in a team environment

**Qualifications**:
This role requires a wide variety of strengths and capabilities, including:

- Bachelor’s degree or equivalent experience in software engineering discipline with 03+ years of experience
- Good understanding of file transfer protocols (like SFTS, FTPS, Connect Direct, AS2, S3, etc), ciphers, encryption and working experience on Applications supporting the File Transmissions
- Exposure/Background in ITIL concepts
- Working knowledge on Monitoring Tools and Incident Management
- Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

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