Operations Intern

3 weeks ago


Mumbai Maharashtra, India Unifynd Technologies Full time

About Unifynd:
Unifynd is a leading retail tech SaaS company that revolutionizes how brands manage their customer journey. Our innovative flagship product, FutureCustomer.Tech, empowers retailers to create personalized experiences and automate marketing campaigns, thereby driving targeted sales and footfalls. At Unifynd, we are dedicated to shaping the future of retail through cutting-edge technology and strategic partnerships.

Position Overview:
Unifynd is seeking a motivated and ambitious Key Accounts Intern to join our dynamic team. This position offers a unique opportunity to gain hands-on experience in key account management within the retail tech industry. The Key Accounts Intern will play a pivotal role in supporting our efforts to maintain and strengthen relationships with our key clients, driving customer satisfaction and contributing to business growth.

Key Responsibilities:
1. Assist in managing key client accounts, including communication, relationship building, and issue resolution.

2. Collaborate with cross-functional teams to ensure the successful execution of client projects and initiatives.

3. Support the development and implementation of personalized experiences and automated marketing campaigns for key clients using FutureCustomer.Tech.

4. Conduct research and analysis to identify opportunities for enhancing client satisfaction and driving revenue growth.

5. Assist in preparing reports, presentations, and other materials for client meetings and internal stakeholders.

6. Participate in meetings and training sessions to expand knowledge of retail tech industry trends and best practices.

7. Contribute creative ideas and innovative solutions to improve processes and deliver exceptional value to key clients.

8. Take ownership of assigned tasks and projects, demonstrating initiative and a proactive approach to problem-solving.

Qualifications:

- Currently enrolled in a Bachelor's or Master's degree program, preferably in Business Administration, Marketing, or a related field.
- Strong interest in retail technology, SaaS, or digital marketing.
- Excellent communication skills, both written and verbal.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Detail-oriented with strong analytical and problem-solving skills.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
- Previous experience in customer service, sales, or account management is a plus.
- Availability to work [number of hours] per week for a minimum of [duration of internship].

**Benefits**:

- Gain valuable hands-on experience in key account management within the retail tech industry.
- Opportunity to work closely with experienced professionals and learn from industry experts.
- Exposure to cutting-edge technology and innovative solutions shaping the future of retail.
- Flexible work schedule and possibility for remote work arrangements.
- Potential for career advancement and consideration for future employment opportunities with Unifynd.

**Job Types**: Full-time, Internship

Pay: ₹5,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Current Stipend ?
- Expected Stipend ?
- Notice period in days?
- Where do you reside in Mumbai?


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