Arabic Gre

1 week ago


Munnar, India Niche Stays Full time

Arabic Guest Relation Executive : Responsibilities,
- Review guest arrival lists to offer a warm greeting.
- Attend to distinguished visitors (such as VIPs) and respond to their questions.
- Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions)
- Promote services and provide information about amenities, the neighbourhood, and venues.
- Anticipate guest needs and establish a rapport with them by assisting them with specific tasks.
- Address customer complaints and, if necessary, escalate to the Guest Relations or Front Office Manager. Log information in the logbook on a daily basis.
- Assure that health and quality standards are met.

Requirements,
- 2+ years of experience working as a GRE is an added advantage.
- Should be a customer-focused person with a thorough understanding of the hospitality industry's standards.
- Excellent communication abilities in Arabic, both written and oral is mandatory.
- Outstanding interpersonal and organisational skills.
- Excellent time management abilities.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**

+91 9496883548