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Telugu Voice Process
4 weeks ago
_**WE ARE HIRING **_
Job Title: Voice process executive - Telugu
Package - 14k to 16k
Location - Chennai (Ambattur / Mount road/ Taramani)
**Key Responsibilities**:
- Customer Interaction:
- Respond promptly to customer inquiries via phone.
- Provide accurate and helpful information to customers regarding policies.
- Handle and resolve customer complaints, escalating issues when necessary.
- Problem Resolution:
- Investigate and analyze customer problems or concerns and provide effective solutions.
- Work closely with other departments to resolve complex issues and ensure timely resolution.
**Qualifications and Skills**:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work well under pressure and handle challenging situations with a calm and professional demeanor.
- A customer-centric mindset and a passion for delivering exceptional service.
- Any Graduate / 12th / Diploma
- Must know to speak Telugu with Good English
Immediate joiners preferable
**Salary**: ₹14,000.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Language**:
- Telugu (required)
- Hindi (preferred)
Work Location: In person
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