Back Office Executive
1 month ago
**Responsibilities**:
**Telephonic Communication**: Conduct outbound calls to clients, stakeholders, or prospects with professionalism, clarity, and courtesy.
**Multilingual Fluency**: Communicate fluently in English, Marathi, and Hindi to effectively cater to diverse audiences.
**Daily Call Quota**: Successfully complete a target of 100-150 calls daily, maintaining quality and accuracy in communication.
**Client Engagement**: Engage in telephonic conversations to provide information, resolve queries, and build positive relationships.
**Data Preparation**: Assist in preparing call lists, contact details, and relevant information for efficient calling campaigns.
**Data Analysis Support**: Collaborate with the data analysis team to provide insights gained from telephonic interactions and assist in data interpretation.
**Record Keeping**: Maintain accurate and detailed records of calls made, conversations, outcomes, and follow-up actions.
**Communication Enhancement**: Continuously improve communication strategies, scripting, and engagement techniques to achieve better results.
**Qualifications**:
- High school diploma or equivalent.
- Exceptional communication skills, with fluency in English, Marathi, and Hindi.
- Proven experience in telephonic communication, with an ability to maintain a friendly and professional demeanor.
- Strong interpersonal skills to effectively engage with diverse audiences over the phone.
- Proven track record of achieving call quotas and maintaining call quality.
- Proficiency in basic data preparation and management.
- Analytical mindset to support data analysis efforts.
- Detail-oriented with accurate record-keeping skills.
- Ability to work independently and in a team.
- Basic computer skills for data entry and record-keeping.
Join our team and contribute to effective communication and engagement with our clients and stakeholders through meaningful telephonic interactions.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹200,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
**Speak with the employer**
+91 8483802739
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