Supervisor, Parts Execution
2 weeks ago
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone
Role Summary:
As a Parts Execution Supervisor, you are responsible for the order management and execution of pump parts & TTU spares along with OE for the Coimbatore site and ensuring & increasing customer satisfaction.
Responsibilities & Requirements:
- Management of a team
- Ensuring and optimizing the operational KPIs
- Support of existing customers and acquisition of new customers in coordination with the sales department for the pump parts & spares.
Preferred Experience / Skills:
- Mechanical/Production or relevant engineering graduate.
- 5-6 years of experience in supervising a team of engineers in order management & parts execution. Willingness to communicate with colleagues at production sites and service centers in an international environment
- Basic plant and process knowledge of pump technology and vacuum technology
- Several years of professional and management experience, preferably in the field of service and customer support in pump industry.
- Very good written and spoken English skills
- High quality awareness, commitment and high flexibility as well as resilience and customer orientation
- Good PC and MS Office skills
- Experience with SAP
- Independent, team-oriented work
- Overall entrepreneurial mindset
**Req ID** : R-10462
**Job Family Group** : Sales
**Job Family** : SA Customer Service
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
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