Ref29062e -telecom Infra Support -ref29062e-deputy

2 weeks ago


Mumbai Maharashtra, India WNS Global Services Full time

**Company Description**
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
**Job Description** Responsibilities -**
- Install equipment to facilitate integration with our intranet
- Provide advice on how to configure network switches for optimal functionality
- Troubleshoot hardware problems
- Research software updates to increase capacity and optimize performance
- Design, implement, test, and support the daily operations of our VOIP system
- Identify short-term goals to increase productivity in communications infrastructure
- See that all equipment functions are optimized for efficiency
- Perform network analysis to improve security and prevent future failures or downtime
- Research new technologies to stay abreast of field developments

**Expectations -**
- A bachelor’s degree in telecommunications, electronics engineering technology, computer science, information systems management, or a related field is required for this position.
- 5 to 8 years of work experience in the IT industry with two or more years of VOIP expertise.
- Excellent knowledge of IP networks and technologies such as NAT, DHCP, DNS, VLAN, MPLS, and WAN
- Strong background in TCP/IP networking specifications, performance improvement techniques, network management tools, and methodologies.
- Working knowledge of network topologies such as LANs, WANs, MANs, and wireless networks.
- Knowledge of Open Source VOIP solutions is a plus.

**Qualifications**
5 to 8 Years Experienced Graduate
**Additional Information**
24x5 Support



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