Voice Process Executive
7 months ago
The target is to **ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction**. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Ensuring the customer has a positive experience with the company. Fostering a healthy relationship between the client and the customer. Overseeing timely delivery and payment of sales orders. Handling all Voice and Non-Voice Processes
**Qualifications**:
- Bachelor's degree
- good Language fluency in English, Hindi (mandatory), Malayalam.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Experience**:
- Min 2Yrs (required)
- total work: 5 years (required)
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Alagapuram, Salem, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
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