Recovery Telecaller Executive

2 weeks ago

Viman Nagar Pune Maharashtra, India success udyog pvt ltd Full time

Profile : Recovery Telecaller Executive

Location : Pune Viman Nagar

Experience : 1-2 year

Gender : Male/Female

Education : Bcom

Salary : 15000 to 20000 Monthly

**Responsibilities**:

- Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
- Developing debt collection strategies and plans.
- Adhering to the FDCPA throughout the debt collection process.
- Contacting debtors by telephone to enact and negotiate debt recovery.
- Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents.
- Preventing repeated payment delinquency by negotiating manageable debt payments.
- Negotiating settlements to receive payment on a certain percentage of the debt.
- Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid.
- Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied.
- Initiating legal and repossession proceedings if debt recovery fails.

**Requirements**:

- Debt collection certification or training preferred.
- In-depth knowledge of the FDCPA and professional codes of conduct.
- Proficiency in debt collection software, such as ACE and CollectMax.
- A minimum of 2 years experience in sales, customer service, or telemarketing.
- Previous debt collection experience will be advantageous.
- Experience in developing and enacting debt recovery plans and strategies to prevent losses.
- Exceptional ability to communicate with debtors to negotiate debt payment plans.
- Ability to collaborate on debt collection efforts with other departments and institutions.
- Experience in tracking down defaulters by searching publicly available databases and records.
- Exceptional recordkeeping and interpersonal skills.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- payment collection: 1 year (preferred)
- Tele Caller: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Viman Nagar, Pune, Maharashtra (required)

Ability to Relocate:

- Viman Nagar, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9834081995

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