Customer Support Australian Voice Process
3 days ago
**Company Description**
Offload Process PVT Ltd is International BPO servicing mainly Australian-based clients and now expanding to the US & UK markets. We provide services like quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, or internal processes like accounts, bookkeeping, after-sale support, technical support, customer service, data entry, status follow-up with supplier’s subcontractors, managing appointments. Other services offered are Search Engine Optimization, Social Media Marketing & Google AdWords
**Job Summary**
Designation**:Customer Service Executive (International Process)**
**Responsibilities and Duties**
- Good communication skills & Patience
- Need to respond to the calls from Clients Also to call back to resolve their product issues
- Build rapport, listen, clarify and manage the conversational flow
- Manage upset customers, conflicts and challenging situations Deliver outstanding service
- Monitor the tickets queue and ensure that the tickets are addressed within the agreed time frame
- Excellent time management and organization skills
- Ensure that the documented process is followed without any deviation
- Participate in the off-shore weekly/monthly status calls and training calls
- Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis
- Teach solutions to customers.
- Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in the case tracking system.
- Work with members of other departments/teams to resolve product issues escalating issues as necessary
- Configure customer products to meet requirements
- Good Team Player
**Key Skills**
Customer Support, Customer Service, Excel, Microsoft Office, Microsoft Word, Microsoft Outlook, INTERNATIONAL VOICE
**Required Experience and Qualifications**
- Any Graduate /Under Graduate
- Proficient in handling MS Office tools
- Well Versed in English Communication
- Since the client is based in Australia, one needs to flexible about early morning time shift.
**Benefits**
Fixed Salary will be paid on the first of every month.
Location: Bangalore
**Salary**: 2.5 to 4.8 LPA
Experience: 1-6 years in a similar role is mandatory
**Workweek : Monday to Friday, 6:30AM - 3:30 PM and Saturday 8:30 AM - 2:30PM**
Industry: Solar, Electrical engineering, Technical Support, Customer support, BPO
Role: Customer Service Executive (International Process)
**Salary**: ₹20,000.00 - ₹38,000.00 per month
Schedule:
- Morning shift
**Speak with the employer**
+91 90368 93374
-
Bengaluru, India Infosys BPM Full timeGreetings from Infosys BPM Ltd., We are hiring for Customer Support Voice Process in Bengaluru Job Location : Bengaluru Qualification : Customer Support- Full time Graduates Experience : 1 - 4 Years Job Description: Senior Process Executive OR Process Specialist (as per experience) Location: Bengaluru Employment Type: Full-Time. Mandatory Requirements: Must...
-
Voice Process
2 weeks ago
Bengaluru, India Child Support Foundation Full time**Job Descriptions** Responsible for providing quality customer service through the use of voice technology. This position will provide call routing and customer engagement through the use of voice recognition and natural language processing technologies. Additionally, this position will provide support for customer interactions through the use of call...
-
Bengaluru, India Infosys BPM Full timeGreetings from Infosys BPM Ltd.,We are hiring for Customer Support Voice Process in Bengaluru- Job Location: Bengaluru- Qualification: Customer Support- Full time Graduates- Experience: 1 - 4 YearsJob Description: Senior Process Executive OR Process Specialist (as per experience)Location: BengaluruEmployment Type: Full-Time.Mandatory Requirements:Must have...
-
Customer Support
7 days ago
Bengaluru, India Career flight consultancy Full timeProcess - International customer service Work From office Gender: Male / Female Title: customer service executive Requirement: Excellent communication skills: Fluency, Grammar with good Computer Knowledge required Education: HSC Experience : Experience in international voice process/domestic process **Salary**: Up to ₹35,000.00 per month Schedule: -...
-
International Voice Customer Support
2 days ago
Bengaluru, India [24]7.ai Full timeInteract with customers via call to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources. **Skills required**: Excellent verbal communication skills, good logical reasoning & analytical skills,...
-
WalkIn_International Semi Voice process
3 weeks ago
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionDear Candidate,Greetings from [24]7.ai India.Hiring for international Voice, Non-Voice & Semi - Voice process hiring ( Permanent Role )Interview Time : 10:30 AM to 3:00 PM [Monday to Friday]Contact-9891917203RecruiterName- AftarMentionAftar-121on the top of your resume before coming for an interview in office.Designation:Associate and Senior...
-
Customer support-Voice process-Bangalore
3 weeks ago
Bengaluru, India Prasanth Lagadapati (Proprietor of WebTech Software Solutions) Full timeJob Description Dear Candidates, We are hiring for Customer Support-Voice process. Dealing with customers through voice communication Providing customer support via phone calls for international customers, in multiple languages Troubleshooting customer queries and requests Managing customer expectations and ensuring customer satisfaction Documenting...
-
Senior Customer Support Executive
1 week ago
Bengaluru, Karnataka, India Mind Click Full timeGreetings from The MINDCLICK We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned numberContact : HR Shruthi @ 9353276299 { Call or WhatsApp }Email ID : hr.shrutimindclick@gmail.comNOTE-CANDIDATES MUST BE IN BANGALORE...
-
Customer Support
2 weeks ago
Bengaluru, India Career flight consultancy Full timeJob type - Full time Age - Between 22 - 30 yr Location - Bangalore Academic qualification - Any graduate Experience desired - 1 - 4 years of experience as Customer Service / Support roles Must have Fluency in English and Hindi should have experience in international voice process **Salary**: Up to ₹30,000.00 per month Schedule: - Morning shift Ability...
-
Customer Support
22 hours ago
Bengaluru, India Athulya Assisted living Full timeIf you are someone who aspires to care for others and have love towards seniors to bring about a difference in their lives, you are at the right place to make a career. Athulya Assisted living is a place providing premium care, pleasant environment and a peaceful quality of life for elders. We require people who gel with our motto and strive towards...
-
Technical Support Voice Process
4 weeks ago
Bengaluru, India Quess Corp Limited Full timeRole: Technical Support Voice Process Work Location: Bangalore Experience: 1+ Year Notice Period: Immediate Job Description: Look for profiles having international voice process (technical) OR international process (technical voice) OR international technical process (voice) RDS/Service desk/IT Helpdesk profiles are a misfit In-depth: The complete...
-
Customer Service and Operations
3 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...
-
Customer Service and Operations
3 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Exciting Career Opportunities at [24]7.ai Join Our International BPO in Bangalore! Are you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in Bangalore! Role & Responsibilities: - Interact with customers via Call / Chat to resolve queries. - Provide...
-
Customer Support International Voice Process
1 week ago
Bengaluru, India IntouchCX Full timeWork location : Bangalore (No online Interview ) Hiring for International Voice Process ! Intouchcx **Role : Customer Service Associate - Voice** **Intouch** Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer...
-
International Chat and semi voice Process
2 weeks ago
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionDear Candidate,Greetings from [24]7.ai India.Walk-in for international Non-voice customer support hiring 10:30 AM to 3:00 PM [Monday to Saturday]Contact-8147672961Recruiter Name- PrinceMentionPrinceon the top of your resume before coming for an interview in office.Designation:Associate and Senior AssociateResponsibilities:International Chat...
-
Customer Support Representative
2 weeks ago
Marathahalli, Bengaluru, Karnataka, India JVW Technologies Full time**Urgent Hiring for Customer Support Executives for Voice Process** **Principal Duties & Responsibilities**: - These call center representatives provide order assistance and product information in an efficient and professional manner. - Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product,...
-
International Voice Process
3 days ago
Bengaluru, India Gettjobs Recruitment Firm Full time**International Voice Process Vacancies for freshers.** Looking for Immediate Joiners, 10th,12th,Graduates can apply. Location : Marathahalli. Shift: Australian Shift (Night Shift) Mode of Work: Work from office. Mode of Interview: Walkin. Working Days: 5 days (weekends fixed off) Cab Provided Within 20km. **Salary**: ₹19,000.00 - ₹21,000.00 per...
-
International Voice Process
7 days ago
Marathahalli, Bengaluru, Karnataka, India [24]7.ai Full timeThis is for an interview call with 24-7.ai We are aggressively hiring for International voice / non voice Qualifications: PUC (12th) Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) **Benefits**: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Immediate joiners...
-
Voice Processing
3 weeks ago
Bengaluru, Karnataka, India Nbula Innovations LLP Full timeJob OverviewWe are seeking a dynamic individual for a Junior level Voice Processing role in various BPO companies Startek Sagility WNS etc This is a full-time position located in Bangalore and Hyderabad We welcome applications from both freshers and those who bring a bit of experience aiming to excel in the realm of voice and chat processes...
-
Customer Support Voice Process
2 weeks ago
Bengaluru, Karnataka, India 247.ai Full timeAn International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S and Australia. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Skills Required: Excellent Verbal and Written Communication...