E Commerce

5 months ago


Chennai Tamil Nadu, India Naidu Hall Family Store Full time

**ECOMMERCE - CUSTOMER CARE.**

**WEBSITE + MARKET PLACE**
- Manage Customer Calls and Mails
- All customer calls within the customer care time to be attended and addressed on the same day.
- All Mails to be replied with 24 hours providing customer solution.
- Customer who seek support on order placement to be guided and follow up with customer.

**HANDLE CUSTOMER COMPLAINTS**
- Customer complaints to be addressed with 3 -5 hours.
- Coordinate with E-com team to ensure customer complaint is resolved. Follow up with customer to ensure the same.
- All complaints to be recorded and on a Monthly basis share report of frequently complaint area.

**COMMUNICATION AND PRESENTATION**
- Listening Skill - Listening to Customer concern or request and address the same diligently
- Communication Skill - Ensuring a gentle tone and good communication while addressing to customer. Address customers with their comfortable language, Tamil / English.
- Ensuring patience and ability to stay composed during customer escalation.
- Resilience—and the ability not to take things personally
- developing an understanding that our customers do not mean it personally
- Persuasion Skills - Providing customer right information when required stating facts of what they want may not actually meet their needs.

**CUSTOMER RECORD REPORT**
- Customer call to be recorded on daily basis and shared.
- Consolidated Monthly Call Record to be shared - Mention against calls if any escalation requested by customer

**SALES CONVERSION**
- Ensure 100% product knowledge to guide customer the right product. Update oneself with all the new product features and benefits to communicate to customers.
- Learn and understand the products listed in website and other market place to guide customers.
- When potential customer is identified, persuade to have smooth customer buying experience. It should not be like forcing customers to buy, it should be understanding their requirement and converting the opportunity to sales.
- Share reports of Sale conversion made during the Month.

**Job Types**: Full-time, Fresher, Walk-In

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- Customer support: 1 year (required)


  • E-commerce Executive

    5 months ago


    Anna Nagar East, Chennai, Tamil Nadu, India ADK E-COMMERCE VENTURES PRIVATE LIMITED Full time

    Responsible for overseeing social media and digital marketing strategies. - Collaborating with the technical and web development team to enhance company performance. - Managing order processing and handling customer support. - Ensuring accuracy through the review of legal disclaimers. - Focusing on e-commerce channels such as SEO/PPC. - Monitoring product...

  • E-commerce Executive

    5 months ago


    Anna Nagar East, Chennai, Tamil Nadu, India ADK E-COMMERCE VENTURES PRIVATE LIMITED Full time

    Responsible for overseeing social media and digital marketing strategies. - Collaborating with the technical and web development team to enhance company performance. - Managing order processing and handling customer support. - Ensuring accuracy through the review of legal disclaimers. - Focusing on e-commerce channels such as SEO/PPC. - Monitoring product...

  • E-commerce Executive

    5 months ago


    Chennai, Tamil Nadu, India The Art of Living HR Full time

    **Merchant Exporter Company**, a leading female-run apparel manufacturer with a European headquarters, is seeking a passionate and talented **E-commerce Executive** to join our team. **Are you a Woman in E-commerce?** We are committed to empowering women and fostering a diverse and inclusive workplace. If you are a woman with 1-2 years of e-commerce...

  • E-commerce Executive

    5 months ago


    Chennai, Tamil Nadu, India Visibility studio Full time

    **Job Title: E-commerce Executive** As an E-commerce Executive, you will be responsible for managing various aspects of our online retail operations to drive sales and enhance the customer shopping experience. Your role involves overseeing the day-to-day activities of our e-commerce platform, optimizing product listings, and implementing strategies to...

  • E-commerce Executive

    1 month ago


    Chennai, Tamil Nadu, India Twin Birds Full time

    The E-Commerce Executive will be responsible for managing and optimizing online sales platforms, ensuring seamless e-commerce operations, and improving the overall customer experience. This role requires a strong understanding of digital retail environments, product listings, inventory management, and data analytics. The E-Commerce Executive will work...

  • E-commerce Executive

    5 months ago


    Chennai, Tamil Nadu, India Visibility studio Full time

    Job Title**:E-commerce Associate** **Position Overview**: As an E-commerce Associate, you will play a crucial role in managing our online store and driving sales growth. You will be responsible for various aspects of e-commerce operations, including product listings, inventory management, order processing, customer service, and website maintenance. This is...

  • E-commerce Associate

    5 months ago


    Chennai, Tamil Nadu, India Visibility studio Full time

    We are seeking a motivated and detail-oriented E-commerce Associate to join our dynamic team. As an E-commerce Associate, you will play a key role in managing our online store, ensuring a seamless customer experience, and driving sales growth. If you have a passion for e-commerce, strong organizational skills, and an understanding of online marketing, we...

  • E-commerce Executive

    5 months ago


    Chennai, Tamil Nadu, India AVA CHOLAYIL HEALTH CARE PVT LTD Full time

    **Qualifications **:B.Com / M.Com Finance or Accounts. **Age**: Below 30 yrs **Experience**: 1 to 2 years of relevant experience in e-commerce accounts reconciliation or a similar role. **Gender** : Male / Female **Joining** : Immediate Joiners preferred **Scope of Work**: - Experienced and detail-oriented professional as an e-commerce Accounts...

  • E-commerce Executive

    5 months ago


    Chennai, Tamil Nadu, India Zyberspace India Pvt Ltd. Full time

    Job description Product Catalog Management: Take charge of listing and maintaining our product catalog, ensuring it's always up to date. Create, manage and optimize product listing on marketplaces. Keyword-Driven Descriptions: Craft compelling product descriptions through keyword research, tailored for various online marketplaces. Website Oversight:...

  • E-commerce Executive

    5 months ago


    Chennai, Tamil Nadu, India Birth Marque | Branding Company Full time

    **Job description** Looking for a Young Talent who has the ability to break the marketing strategies in Amazon Flipkart and Other Ecommerce Portal - Good Knowledge of Amazon, Flipkart, Jio Mart, Meesho - Good Knowledge of e-commerce SEO - Online listing of products on various online portals - Good Knowledge in Analytics - Manage and create product listings,...

  • E-commerce Executive

    5 months ago


    Chennai, Tamil Nadu, India Birth Marque | Branding Company Full time

    **Job description** Looking for a Young Talent who has the ability to break the marketing strategies in Amazon Flipkart and Other Ecommerce Portal - Good Knowledge of Amazon, Flipkart, Jio Mart, Meesho - Good Knowledge of e-commerce SEO - Online listing of products on various online portals - Good Knowledge in Analytics - Manage and create product listings,...

  • E-commerce Executive

    2 weeks ago


    Chennai, Tamil Nadu, India PACIFIC IMPEX Full time

    **Hi we looking for E commerce Executive** **Job Summary**: We are looking for an E commerce Executive with 4-5 years of experience in managing multiple e commerce portals and running digital marketing campaigns. The role involves driving sales growth, managing brand reputation, and optimizing online accounts. **Key Responsibilities**: - Oversee daily...

  • E Commerce Executive

    5 months ago


    Chennai, Tamil Nadu, India Apple Color Lab Full time

    E commerce (Amazon, Flipkart, Snapdeal etc.,) Selling Experience Min 2 Years - SEO Knowledge - Basic HTML Skills - Telephone & E Mail Etiquette - Basic Photoshop Skills - Communication Language : English, Tamil & Hindi **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Work from home Schedule: - Day...


  • Triplicane, Chennai, Tamil Nadu, India TalentRouters Full time

    **E-commerce executive** We’re seeking an experienced and talented e-commerce executive. If you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. We offer competitive remunerations, comprehensive benefits and growth opportunities within the company. **Objectives of this role** -...

  • E-commerce Executive

    5 months ago


    Chennai, Tamil Nadu, India aura clothing Full time

    Hi we are hiring app / e commerce site maintainters.. computer knowledge excel. Location : periamet / Choolai Contact 9444368305 Aura clothing **Job Types**: Full-time, Permanent Schedule: - Day shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Experience**: -...

  • E-commerce Executive

    5 months ago


    Kilpauk, Chennai, Tamil Nadu, India medlearn vision Full time

    **WANTED E-COMMERCE EXECUTIVE**: At _**GALAXY INCORPORATION**_ we’re looking for a talented E-Commerce Executives to help maximise potential across our store site. You’ll be working with a dedicated team of developers and designers, as well as marketeers to form a strong action plan and make adjustments where needed. As we’re currently in a growth...

  • E-commerce Executive

    5 months ago


    Saidapet, Chennai, Tamil Nadu, India Vanuston Intelligence Full time

    Job Responsibilities Responsible for developing, customizing, and maintaining wordpress, Magento, and PrestaShop-based e-commerce websites.. Your expertise will be essential in ensuring the smooth functionality and performance of e-commerce platforms. - Develop and integrate custom modules and plugins. - Customize and extend wordpress and or PrestaShop...

  • E-commerce Assistant

    5 months ago


    Chennai, Tamil Nadu, India UEIR ORGANIC FOODS Full time

    Reviewing sales insights and using them to develop informed sales strategies - Leading teams of copywriters, graphic designers and software developers in creating attractive, user-friendly and engaging e-commerce websites - Making promotional offers and displaying them appropriately on the website - Evaluating legal disclaimers and website content to ensure...

  • E-commerce Executive

    2 months ago


    Chennai, Tamil Nadu, India Nest Finders Full time

    **Responsibilities**: Oversee daily e-commerce platform operations. Develop strategies to drive traffic and increase sales. Monitor and analyze performance data. Collaborate with marketing and sales teams. Optimize product listings and content. Handle promotions, pricing, and customer inquiries. **Qualifications**:Bachelor’s degree in Marketing or related...

  • E-commerce Executive

    4 months ago


    Sowcarpet, Chennai, Tamil Nadu, India Konika Jewellery Pvt Ltd Full time

    Looking for **E-Commerce Executive** (Male/Female) Graduates with a minimum 2 years of experience in Jewellery industry for reputed Jewellery showroom in Chennai. - Coordinate with other teams on the execution of brand, marketing and e-commerce activities. - Enhancing the overall customer experience in terms of in-house store and virtual customers. -...