Captain / Steward

4 weeks ago

Mumbai, India Savannah Lifestyle Pvt. Ltd. Full time

We have Openings for **Restaurant Captains / Stewards**
- Greeting and welcoming guests when they enter.
- Thanking guests and conveying gratitude while they are exiting.
- Has a good knowledge of menu and presentation standards.
- Able to answer any questions regarding menu, ingredients of a dish and assist with menu selections.
- Serving food and beverages to guests, if required.
- Record transaction / orders in Point of Sales systems software at the time of order.
- Present accurate final bill to guest and process payment.
- Timing different dishes effectively to maximise the dining experience.
- Managing guest reservations and seating.
- Set tables according to type of event and service standards.
- Organising special events and parties.
- Addressing any guests complaints or requests.
- Collecting customer feedback for improvement.
- Managing and training junior servers and staff.
- Ensure guests are serviced within specified time.
- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Inspecting and maintain hygiene and cleanliness of work areas, china, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

**Report to the**:Restaurant Manager

**ESSENTIAL SKILLS**:
**Customer service skills**:Knowledge of different cuisines | Pleasing personality | Problem-solving | Conflict management

**Soft skills**:Communication | Strong memory | Attention to detail | Time management Multitasking

**Leadership skills**:Interpersonal relationship building | Teamwork and collaboration | Mentoring | Feedback

Job Requirements
- At Least 2-3 years of Experience required.

**Department**:Food, Beverage & Hospitality

For any Information, Please contact**:MR. Kamal Kokal. 9699511234**

**Address** - C’est La Vie, 164, Hill Road, (Next to Holy Family Hospital, Hill Road, Bandra West, little ahead of ELCO and opposite to McDonalds. PIN CODE- 400050

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Application Deadline: 30/05/2023

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