Tele Caller Executive
3 weeks ago
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A Leading Photocopiers(Xerox Machines) sales & service Company requires Service coordinator cum Tele caller Female
Location: Kaamayyathopu near by area is preferred
Timings: 9 Am to 6.30 Pm.
Responsible for the day-to-day logging and processing of Service Requests from clients, providing regular updates to customers regarding the progress of the request.
- Manging clients who require onsite engineering; liaising with field service engineers to ensure they attend site in the requested time frame, and with the correct information.
- Coordination of hardware repairs, or provision of advance replacements..
- Logistics coordination - ensuring that equipment is ordered and delivered to the relevant parties.
- Responsible for ensuring documentation is updated accurately, and to agreed timescales.
- Quote creation and procurement - engaging with vendors or partners as required.
- Communicating with clients to build an excellent long-term service relationship and providing client reporting where required.
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Kanuru, Vijayawada - 520007, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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