Call Centre Advisor
2 weeks ago
Hindi & English (Noida)
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication **“scripts”** when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call centre database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets.
**Working Shifts: Day shift**
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
- Weekend only
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English and Hindi (preferred)
**Speak with the employer**
+91 9301021020
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