Investigator Support Assistant

8 months ago

Bengaluru Karnataka, India Labcorp Full time

The Site Support Assistant is responsible for the timely delivery of delegated tasks and provides ongoing support to Global Investigator Support Department by assisting on workflow and maintaining Global Investigator Support documentation and communications to all parties.
- **Keep patient safety consistently as top priority in the day to day operations**
- Escalate promptly patient safety issues needed for resolution
- **Support Global Investigator Service (GIS) and GIS coordinators for administrative responsibilities requested by investigator site or its representative.**
- Prepare and deliver Airway bills and shipping documents as requested
- Follow-up on samples delivered in error (Delivery Error)” with appropriate departments until the resolution
- Communicate with investigator site Specimen Pending Arrival Reports and request shipping
- Assist with Investigator Portal or Sponsor Portal login issues, access or any other related questions
- Compile information for communication to investigator site when new policies or procedures are implemented.
- **Support Global Investigator Service (GIS) and GIS coordinators query resolution responsibilities**
- Search and update the database with appropriate information from each investigator site or its representative for follow-up attempt
- Escalate information coming from investigator site or its representative as needed to assigned global coordinator(s)
- Resolve simple to moderate hold issues generated in the system or assigned by the global team
- **Ensure compliance with departmental guidelines and company standards.**
- Document all service failures, work with global team to resolve and escalate to management when appropriate resolution is incomplete
- Manage training folders and update documentation as needed.
- Review Standard Operating Procedures and other documents in a timely manner.
- Tracks and reports workflow data as determined by management in the agreed timelines.
- **Maintain continuous learning objectives.**
- Complete on-boarding training.
- Complete mandatory Company Corporate and departmental trainings.
- Attend mandatory meetings.
- Participate in on-going training initiatives regarding process and systems changes and/or updates.
- **All other duties as assigned**

**Labcorp is proud to be an Equal Opportunity Employer**:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement.

  • Digital Forensic Investigator

    6 months ago

    Bengaluru, Karnataka, India Haleon Full time

    Description The Investigative Support Forensics Services Examiner will be a member of the Global Cyber Defense team and will be responsible for assisting with the delivery of digital forensics services to customers across the Haleon. The successful applicant will provide support to the Forensic Services Manager for various incident types by following...

  • Vice President, Investigator

    6 months ago

    Bengaluru, India JPMorgan Chase & Co. Full time

    Global Security (GS) protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, incident management, corporate building security and customer/visitor/client safety, physical...

  • Risk Investigator

    6 months ago

    Bengaluru, Karnataka, India PhonePe Full time

    **About PhonePe Group**: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • Assistant Manager

    2 months ago

    Bengaluru, India NLB Services Pvt Ltd Full time

    Assistant Manager Forensic and Fraud Investigation : 5-7 YearsExperience in Investigation & Dispute , Forensics , Internal Audit , Fraud Investigation , Forensic Investigation Discuss investigative findings with Partner and others concerned.- Assist in conducting Fraud and Misconduct- Investigations at variety of locations- Assist in drafting clear,...

  • Risk Investigator

    6 months ago

    Bengaluru, Karnataka, India PhonePe Full time

    **About PhonePe Group**: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • Risk Investigator

    6 months ago

    Bengaluru, Karnataka, India PhonePe Full time

    **About PhonePe Group**: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • Psh Investigator

    6 days ago

    Bengaluru, Karnataka, India Wipro Limited Full time

    Bengaluru, India - GSH - 3125575 **Role title : PSH Investigator** **Band : B2/B3** **Role Purpose** - The purpose of the role is to _conduct thorough and impartial investigations into alleged workplace sexual harassment complaints, ensuring adherence to company policies and legal guidelines, while maintaining confidentiality and providing support to...

  • Field Investigator

    6 months ago

    Bengaluru, India Sleuths India Detectives Full time

    As a Field Investigator for a private detective agency, your primary responsibility is to conduct investigations on behalf of clients, gather evidence, and provide accurate and timely reports. You will be working under the direction and guidance of the agency, and you may be assigned to various cases such as missing persons, fraud, infidelity, or background...

  • Forensic Investigator

    6 months ago

    Bengaluru, Karnataka, India Applied Materials Full time

    **Investigator, Digital Forensics Team**: **Position Description**: **A**pplied Materials Has An Exciting Opportunity To Join A World Class Global Investigations And Digital Forensics Team. **The Investigator Will Be Part Of A Multi-Disciplinary Team That Works Collaboratively Within Legal And Jointly With The Information Security, Business Unit, And...

  • Field Investigator

    6 months ago

    Bengaluru, India Sleuths India Consultancy (P) LTD. Full time

    **Job Title: Field Investigator** As a Field Investigator for a private detective agency, your primary responsibility is to conduct investigations on behalf of clients, gather evidence, and provide accurate and timely reports. You will be working under the direction and guidance of the agency, and you may be assigned to various cases such as missing...

  • Avp, Investigations and Financial Crime Legal

    6 months ago

    Bengaluru, Karnataka, India HSBC Full time

    -Job description **Business**:Global Functions** **Open positions**:1 **Role Title**:AVP, Investigations and Financial Crime Legal Advisory Support** **Global Career Band: 5** **Location: Bangalore** **Recruiter Name**:Geetika Gupta** **Why join us?** - Global Legal plays an important role in protecting HSBC’s reputation, helping to safeguard the...

  • Digital Forensic Investigator

    6 months ago

    Bengaluru, India Haleon Full time

    Description The Investigative Support Forensics Services Examiner will be a member of the Global Cyber Defense team and will be responsible for assisting with the delivery of digital forensics services to customers across the Haleon. The successful applicant will provide support to the Forensic Services Manager for various incident types by following...

  • Avp, External Investigative Reporting Gsc’s

    7 months ago

    Bengaluru, Karnataka, India HSBC Full time

    -Job description **The Opportunity**: **Some careers open more doors than others.** - If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

  • Study Support Assistant

    4 weeks ago

    Bengaluru, Karnataka, India ICON Plc Full time

    Study Support Assistant ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Study Start Up Associate I to join our diverse...

  • Integrity Investigator

    6 months ago

    Bengaluru, India ABB Full time

    **Integrity Investigator**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Specialist- Fraud Investigations

    6 months ago

    Bengaluru, India First Abu Dhabi Bank Full time

    Job Description Job Purpose: The Group Fraud Risk & Investigations function is part of the group’s Risk Management function and provides second line Fraud Risk oversight for the firm’s front office and support / control functions. The role of Specialist Fraud Investigator is to support the VP Fraud Investigations in the delivery of the...

  • Strategic Financial Crimes Investigator

    1 week ago

    Bengaluru, Karnataka, India MUFG Full time

    About UsMUFG Bank, Ltd. is Japan's premier financial institution, with a global presence spanning over 40 markets worldwide. Our bank offers a comprehensive range of commercial and investment banking products and services to businesses, governments, and individuals globally.As a leading financial group, Mitsubishi UFJ Financial Group, Inc. (MUFG) has about...

  • Data Analyst for Financial Crimes Investigations

    4 days ago

    Bengaluru, Karnataka, India MUFG Full time

    About UsMUFG Bank, Ltd. is Japan's leading bank, with a global network spanning over 40 markets. The bank offers a wide range of commercial and investment banking products and services to businesses, governments, and individuals worldwide.The MUFG Group aims to be the world's most trusted financial group through close collaboration among its operating...

  • Investigations Counsel

    6 months ago

    Bengaluru, India Hewlett Packard Enterprise Full time

    Investigations Counsel This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **Who We Are**: Within HPE, our **Operations, Legal and Admin teams** work across the business, providing visible accountability and measurable outcomes. With a variety of roles and responsibilities these teams really connect...

  • Investigations Counsel

    6 months ago

    Bengaluru, India Hewlett-Packard CDS GmbH Full time

    This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **Who We Are**: Within HPE, our **Operations, Legal and Admin teams** work across the business, providing visible accountability and measurable outcomes. With a variety of roles and responsibilities these teams really connect the dots, giving us the...