Voice Coach

2 months ago

Noida, India Langma School of Languages Full time

Role and Responsibilities:
1-This position is for Communication Training Team

2-Conduct training for NHT batches

3-Conduct refresher for on floor associates

4-Batch and Data handling

5-Floor briefings, PKTs, Dipsticks

6-Attend calibrations

7-Content creation, content up-dation

8-Co-ordination with cross functions to drive the process KPIs

9-Process audits and act as Floor support in the absence of NHT batches

10-Ready to train multiple LOB's across business

11-Summarizing of chats based on inputs provided

12-Provide instructions to summarize each of the provided chat transcripts.

Applicant’s Specifications & Qualification:
1-Excellent verbal and written communication skills.

2-Excellent interpersonal and customer service skills with attention to details

4-Strong analytical and problem-solving skills

5-Ability to prioritize tasks and to delegate them when appropriate

6-Excellent problem-solving skills

7-Ability to function well in a high-paced and at times stressful environment

**Salary**: ₹30,000.00 - ₹50,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 5 years (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8506019008

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