Customer Support Advisor

2 weeks ago

Andheri West Mumbai Maharashtra, India City Credit Management LLP Full time

**Post** : Customer Support Advisor

**Experience**: 2 + years

**Job Location** : Andheri (W) (Veera Desai Road)

**Roles & Responsibilities**:

- Provide accurate information about our debt management services.
- Assist clients in understanding the debt management process and available options.
- Work with clients to gather necessary information and documentation for enrollment in debt management process.
- Collaborate with other departments to address client concerns and resolve issues effectively
- Maintain detailed and accurate client records in the customer relationship management (CRM) system.
- Continuously strive to improve customer support processes and contribute to a positive team environment.
- Adhere to regulatory guidelines and company policies when interacting with clients.
- High school diploma or equivalent; bachelor’s degree preferred.
- Prior experience in customer support or a related field.
- Excellent communication skills, both verbal and written.
- Strong empathy and ability to remain calm and supportive when dealing with clients experiencing financial stress.
- Proficiency in using customer support software and CRM systems
- Commitment to maintaining client confidentiality and data security
- Should be able to speak English, Hindi and Marathi.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Work Location: In person

**Speak with the employer**
+91 7738887819

  • Customer Service Advisor

    1 week ago

    Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for helping their students in...

  • Customer Service Advisor

    4 weeks ago

    Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for helping their students in...

  • Customer Support Advisor

    4 weeks ago

    Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Advisor **Experience**: 2 + years **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...

  • Advisor

    4 weeks ago

    Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **PROFILE- ADVISOR** **NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for...

  • Sales Advisor

    1 month ago

    Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **PROFILE- SALES ADVISOR** **NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions...

  • Customer Service Advisor

    5 days ago

    Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Advisor **Experience**: 2 + years **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...

  • Customer Service Support Advisor

    1 week ago

    Kolkata, West Bengal, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:31644**Posting Date**:12 Apr 2024**Function**:BT contact centres**Unit**:Finance, Strategy & Business Services**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value...

  • Customer Service Support Advisor

    7 days ago

    Kolkata, West Bengal, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:33220**Posting Date**:11 May 2024**Function**:BT contact centres**Unit**:Finance, Strategy & Business Services**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value...

  • Customer Service Support Advisor

    1 month ago

    Kolkata, West Bengal, India BT Full time

    Customer Service Support Advisor **Job Req ID**:28323**Posting Date**:22 Jan 2024**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and...

  • Customer Service Support Advisor

    4 weeks ago

    Kolkata, West Bengal, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:25180**Posting Date**:1 Nov 2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and...

  • Customer Service Support Advisor

    1 day ago

    Kolkata, West Bengal, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:33221**Posting Date**:17 May 2024**Function**:BT contact centres**Unit**:Finance, Strategy & Business Services**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value...

  • Customer Services Advisor

    4 weeks ago

    Andheri East, Mumbai, Maharashtra, India Leopride Career Solutions Pvt. Ltd. Full time

    Customer Service Advisor or Counsellor cum sales executive required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" We play a crucial role in guiding and supporting students who are preparing for the National Eligibility cum Entrance Test (NEET). **Job Functions**: - Career Counselling, Public speaking **AGE...

  • Customer Service Support Advisor

    4 weeks ago

    Kolkata, West Bengal, India BT Group Full time

    System Downtime Notice We appreciate your understanding and continued interest in BT Group. Customer Service Support Advisor **Job Req ID**:26959**Posting Date**:29 Nov 2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers...

  • Customer Support Advisor

    1 month ago

    Malad, Mumbai, Maharashtra, India Wehire Talent Solutions Full time

    _**T**_**ech Mahindra is hiring for customer service executive.** **Role - Costumer Service Advisor** **Shift** - UK **Process** - Voice process/Retention/Customer Service/Technical **Working Days***: - 5 Days Working 2 Rotational offs **Working Location*: Spectrum Towers, Ground floor, A wing, Mindspace, Chin choli Bunder Road, Malad West Mumbai...

  • Business Support Advisor

    4 weeks ago

    Mumbai, Maharashtra, India LRQA group Full time

    Job ID:39892 Location:Mumbai: Solitaire Corporate Park Position Category:Client Management Position Type:Employee Regular Business Support Advisor Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our...

  • Sales Executive

    1 week ago

    Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for helping their students in...

  • Career Counsellor

    4 weeks ago

    Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for helping their students in...

  • Customer Service Advisor

    4 weeks ago

    Mumbai, India Tech Mahindra Full time

    Greetings from Tech Mahindra We are currently having openings for Voice/chat Process. Designation - Customer support advisor - Australia/UK/ IRL process Job Profile - Customer support/chat Mandatory Criteria - Min HSC Passed Excellent verbal & Written communication skill in English. **Salary**: 15k to 17k Role: International Voice Process Role...

  • Customer Support Executive

    1 month ago

    Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...

  • Counselor

    1 week ago

    Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for helping their students in...