Credit Controller

2 weeks ago

Gurgaon, India The Economist Group LTD Full time

Introduction:
**Who we are**:
The Economist Group is a global media and information-services company who exist to champion progress with customers currently spread across 159 countries and an active subscriber base of 1.2 million. We provide individuals and organisations with the expertise, insights and perspective to press forward.

The Finance team’s vision is to partner with the Group in driving profitable growth, through finance excellence. We support our businesses to make effective commercial and operational decisions; provide information and analysis to management and the Board to support strategic decisions; manage working capital to quickly convert profit into cash; develop and maintain a strong control environment to comply with legal, statutory and tax legislation in all territories we operate in.

With over 100 Finance professionals operating from offices in London, New York, Hong Kong & Gurugram, we are rapidly building a substantial presence in Gurugram to become our largest finance hub. You will be joining our global organisation at a pivotal moment, working with finance and business colleagues from around the globe to deliver the Finance vision.

The Business:

- an iconic brand with a history dating back 179 years
- a truly global business with customers in over 150 countries
- a unique combination of B2B and B2C Businesses

The Finance Team:

- be part of our Finance Transformation programme, reshaping our processes and the technology we use
- work closely with finance and business colleagues from around the globe
- ability to influence in an organisation of 1,600 people

**The role**

Currently we are looking for an experienced Credit Controller to work within the Group’s global Credit Control team in Gurugram, the Group’s second largest office.

The focus of the role will be on ensuring timely collections from a portfolio of business clients, minimising the risk of slow or uncollectible debt through efficient collections.

The position will report into the Credit Manager and involve building close working partnerships with our clients, our sales teams as well as with other colleagues within the Credit Control team and Billing teams. There will also be close interaction with the Global Process Owners for Credit Control and Billing based in London along with Regional Finance Gatekeepers in London, New York and Hong Kong.

**Products and services sold by Group business**
- The Economist_

The Economist sells direct subscriptions to a largely B2C audience on monthly, quarterly and annual renewal cycles collecting cash via Credit card, Paypal, direct debit payment methods. It receives cash from B2C customers sold via 3rd party agents and digital 3rd party e-commerce platforms (e.g. Apple, Amazon, Google). It also sells bulk subscriptions to B2B customers invoiced through Accounts Receivable and one-off print copies of The Economist on the newsstand managed by 3rd party regional distributors in US, UK, EMEA and Asia.
- Economist Intelligence_

Economist Intelligence sells subscriptions to information and content delivered through its website to a B2B audience. These subscriptions are both invoiced to customers on credit terms and sold as one-off purchases of content via an online store. It also invoices individuals and companies for memberships to its Corporate Networks and for Research programmes conducted on behalf of clients.
- Economist Impact: Partnerships & Events_

All the above revenue streams are sold as part of Group sales where clients contract with the Group to deliver global media campaigns that bundle the group’s products and services. The Group makes sales to many countries worldwide from legal entities based in the UK, US, Hong Kong, Singapore, China and Brazil in many different currencies. Where possible sales are made by its global contracting entity.

Accountabilities:
**Credit controlling a portfolio of client accounts**
- Working in the framework of the Group Credit Policy, managing accounts receivable client accounts ensuring payments are made in a timely manner
- Manage your client portfolio ensuring sales invoices are received and all of the necessary data is included on your client invoices to minimise payment delays
- Provide client statements including schedules for 3rd party reps and consolidated agency statements as necessary
- Develop relationships with the internal business partners to support the order to cash function
- Providing sales representatives client status reports regarding overdue accounts receivable balances and requesting support as required
- Manage and coordinate any queries that are raised by clients with the relevant internal business partners to ensure timely resolution to release client funds
- Coordinate any barter invoices, credit card payments and cash deductions with the Credit Control Administrator

**Credit Control Administration**
- Support the Credit Control Administrator with any on boarding requirements
- Assist in creating P

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