Showroom Sales Executive

2 weeks ago

Cannanore, India IDEAL DECOR Full time

Duties and responsibilities

Sales and Customer Service
- **Greet and Engage Customers**: Welcome customers as they enter the showroom and engage with them to understand their needs.
- **Product Demonstration**: Provide detailed information and demonstrations of furniture products, highlighting features, benefits, and usage.
- **Sales Assistance**: Assist customers in selecting furniture that meets their preferences, needs, and budget. Offer suggestions and alternatives as necessary.
- **Closing Sales**: Guide customers through the purchasing process, address any queries, and complete sales transactions efficiently.
- **Follow-Up**: Follow up with customers post-purchase to ensure satisfaction, handle any issues, and encourage repeat business.

Product Knowledge
- **Product Expertise**: Maintain comprehensive knowledge of the showroom’s furniture range, including materials, dimensions, features, and pricing.
- **Stay Updated**: Keep abreast of new product launches, trends in furniture design, and updates in product lines.

Inventory Management
- **Stock Management**: Monitor inventory levels, track stock movements, and ensure the showroom is well-stocked with popular items.
- **Inventory Coordination**: Coordinate with the inventory team to reorder items as needed and manage display stock.

Showroom Maintenance
- **Display Arrangement**: Organize and maintain attractive, inviting, and functional product displays that highlight the features of the furniture.
- **Cleanliness and Order**: Ensure the showroom is clean, tidy, and well-organized at all times.

Administrative Tasks
- **Documentation**: Handle sales documentation, including invoices, receipts, and sales reports.
- **Data Entry**: Maintain accurate records of customer interactions, sales, and inventory updates.

Customer Relationship Management
- **Customer Database**: Develop and maintain a customer database, capturing essential details for future marketing efforts and personalized service.
- **Customer Feedback**: Collect and relay customer feedback to improve service and product offerings.

Marketing and Promotions
- **Sales Promotions**: Assist in the planning and execution of sales promotions and events to attract customers.
- **Merchandising**: Implement merchandising strategies to optimize product visibility and appeal.

Team Collaboration
- **Team Coordination**: Work collaboratively with other sales executives and showroom staff to achieve sales targets and deliver excellent customer service.
- **Training and Development**: Participate in training sessions to improve product knowledge and sales techniques.

Handling Customer Complaints
- **Issue Resolution**: Address and resolve customer complaints and issues promptly and effectively, ensuring a positive shopping experience.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Lead generation: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person

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