E-commerce Executive
3 months ago
1. Knowledge of Amazon, Flipkart Seller & Shopify, Hub Coordinate order processing, packaging, delivery & returns of customer orders Manage service quality & customer satisfaction by taking feedback Execution of marketing & E-commerce activities.
2. Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimize product visibility, customer engagement, and sales conversion.
3. Familiarity with e-commerce analytics tools and platforms.
4. Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
5. Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities. Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
6. Excellent communication and problem-solving skills. Detail-oriented with a focus on accuracy and efficiency.
7.Conduct regular audits to identify and resolve data inconsistencies or errors.
8. Should have knowledge of Category Approval, ASIN Reinstatement, Account Reinstatement in case of suspended account, Brand Un-gating etc
- Good English communication skills & Pleasing personality.
- 11 am to 8 pm
- Sunday will be week off.
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid time off
Schedule:
- Day shift
Work Location: In person
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