Fresher Hiring for Bpo Voice Non Voice Process

2 months ago


Kirti Nagar Delhi Delhi, India Hexadecimal Software Pvt Ltd Full time

Manage inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products if they arise
Build sustainable relationships and engage patients by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹17,221.00 - ₹18,283.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)


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