German Translator

2 months ago

Bengaluru Karnataka, India Whatfix Full time

**About Whatfix**

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider.

We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.
- With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
- Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
- The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
- Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year
- Won the Silver for Stevie's Employer of the Year 2023 - Computer Software category and also recognized as Great Place to Work 2022-2023
- Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

**What do you get to do?**
- Owning the quality and delivery of technical documentation, and other customer-facing content materials.
- Revising all the product content and keeping them updated with ongoing feature releases and updates
- Creating clear and well-structured documentation and how-to guides that reduce ambiguity and enable quick integration with Whatfix.
- Proactively, detect and address inconsistencies and information gaps in all forms of customer-facing content.

**Responsibilities**:

- Assist in translating and localizing technical support content, such as knowledge base articles, FAQs, user guides, UI and UX content and customer communications, from English to German.
- Work closely with the German Localization Specialist to ensure accurate and culturally relevant translations, while maintaining consistency and clarity.
- Collaborate with the IDG team to understand customer requirements and identify localization needs.
- Conduct research to ensure accurate translation of industry-specific terms and concepts.
- Proofread and review translated content to ensure linguistic accuracy, proper grammar, and adherence to Whatfix's style and terminology guidelines.
- Provide feedback and suggestions for improvement to enhance the quality and usability of localized content.
- Assist in the development and maintenance of a German glossary and style guide to ensure consistency across translations.
- Maintain a Do-Not-Translate list and a Glossary
- Support cross-functional teams, such as Product Management and Marketing, in localization efforts for product launches and marketing campaigns.
- Stay up to date with the latest localization tools and technologies to streamline translation processes and improve efficiency.
- Contribute to process improvement initiatives by identifying areas for optimization and implementing best practices.

**Qualifications**:

- Completed a C1 level certification in German or equivalent language proficiency.
- Excellent written and verbal communication skills in German.
- Proficiency in English, enabling effective communication with English-speaking team members.
- Strong attention to detail and commitment to delivering high-quality translations.
- Familiarity with translation and localization concepts and tools is a plus.
- Ability to work independently, manage time effectively, and meet deadlines.
- Cultural awareness and sensitivity to adapt translations to the target audience's cultural context.
- Enthusiasm for learning and eagerness to contribute to a fast-paced and dynamic team environment.

Join Whatfix as a German Localization Intern and gain valuable experience in the field of translation and localization while working on real-world projects. Help us ensure that our German-speaking customers receive top-notch technical support by providing accurate and culturally relevant translations.

**Perks & Benefits (India) #LI-Onsite**
- Best-in-class medical insurance coverage
- Free lunch & dinner buffet
- Doorstep cab drop facility
- Education Sponsorship
- Internal job transfer & global mobility programs
- Scope to represent Whatfix at global events
- We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers

**Note**:

- At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.
- We strive to live and breathe our Cul

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