Walk-in for Tamil Voice Process

2 weeks ago

Guindy Chennai Tamil Nadu, India Matrimony.com Full time

Company Overview:
**Benefits**:

- Statutory Benefits viz. PF, ESI, Incentives, Gratuity, and Leaves.
- Opportunities to learn and grow with the Company
- Shifts: General Shifts (9:30AM to 6:30PM); 6 day work week with 1 floating week off

Role Overview:
The job of a Telesales Executive is to reach out to potential customers over phone, understand their needs, explain them the product features, advantages, benefits and provide options whereby customers can find a suitable prospect. Key Responsibilities:

- Responsible for making outbound calls and regular follow up on leads assigned
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers
- Meet individual and collective revenue targets by suggesting appropriate offerings basis customer need and potential
- Explaining the product features in detail and how to use the packages
- Understand the Customer requirements, encourage them to upgrade / renew
- Strictly adhere to the process requirements
- Strictly adhering to the process and quality requirement
- Document call information according to standard operating procedures
- Input appropriate dispositions for the call transactions in the CRM
- Ensure all disciplinary and call input parameters are met daily

Skill and Competencies required:
Functional
- Customer Orientation
- Language skills - English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills - MS Excel, Word
- Objection Handling
- Influencing Skills

Behavioral
- Values - Integrity / Honesty / Respect
- Communication - Oral & Written skills / Listening
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn

WALK IN INTERVIEW

RR TOWER 3, 7TH FLOOR,

GUINDY ESTATE,CHENNAI 600032

TIMING - 10 AM TO 4 PM

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Guindy, Chennai - 600032, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 8248696389

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