Receptionist
5 months ago
**Position**: Receptionist
**Location**: Rajkot, Gujarat
**Job Summary**:
**Key Responsibilities**:
- **Front Desk Management**:
- Greet and welcome visitors in a warm and professional manner.
- Answer, screen, and forward incoming phone calls.
- Maintain a tidy and presentable reception area.
- **Visitor Coordination**:
- Manage visitor sign-in and security procedures.
- Issue visitor badges and ensure compliance with security protocols.
- Notify appropriate staff members of visitor arrivals.
- **Administrative Support**:
- Handle incoming and outgoing mail, packages, and deliveries.
- Maintain office supplies inventory and place orders as necessary.
- Assist with scheduling appointments and meetings.
- **Customer Service**:
- Respond to inquiries from clients, employees, and visitors.
- Provide accurate information regarding the company’s services and products.
- Address and resolve customer complaints in a courteous and professional manner.
- **Clerical Tasks**:
- Prepare and manage correspondence, reports, and documents.
- Perform basic bookkeeping tasks as needed.
- Support other departments with administrative tasks as required.
- **Technology Use**:
- Operate standard office equipment such as computers, printers, and fax machines.
- Utilize office software for data entry, document creation, and information management.
**Qualifications**:
- **Education**: High school diploma or equivalent; additional certification in Office Management is a plus.
- **Experience**: Previous experience as a Receptionist or in a related field is preferred.
- **Skills**:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Professional appearance and demeanor.
- Ability to handle sensitive and confidential information.
Key Competencies:
- **Communication**: Clear, concise, and courteous communication with clients, visitors, and staff.
- **Customer Service**: Exceptional service orientation and problem-solving skills.
- **Attention to Detail**: Accuracy in handling administrative tasks and information.
- **Reliability**: Punctuality and dependability in managing front desk responsibilities.
- **Adaptability**: Flexibility to handle changing priorities and diverse tasks.
Pay: ₹10,000.00 - ₹120,000.00 per month
Schedule:
- Day shift
**Experience**:
- Front desk - Receptionist: 1 year (preferred)
Work Location: In person
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