Admin and Sales Assistant

3 months ago

Velachery Chennai Tamil Nadu, India NUTRINOW WELLNESS Full time

**Your role**
- Actively search for new business opportunities and identify important prospects through networking and research.
- Bring in new clients for our organization while retaining the existing ones. You will act as the key point of contact for our clients.
- Work with other departments (marketing, content, customer service) to maintain and boost customer experience.
- Understand customer psyche and record both successful and unsuccessful sales methods.
- Handle huge volumes of inbound and outbound telecalling.
- Improve organisational efficiency through diligent observation skills.
- Help the company grow by finding opportunities in customer requirements.
- Resolve complaints, provide solutions and follow up with customers.

**Your tasks**
- Qualifying leads generated by the marketing team and mapping out a down-funnel journey for every prospect.
- Scheduling and attending discovery calls, increase client walk ins, following up with existing clients, collecting feedback, and maintaining business relationships.
- Preparing sales reports with critical targets, trends, and highlights on a quarterly basis, and analysing data to improve sales approach across the funnel.
- Foster relationships with existing clients, and build a rapport with potential clients.
- Make reports and documentation based on conversations that took place during telecalling.
- Report the analysis and observation to the team lead.
- Adhere to organisational guidelines and methodology.
- Generate sales by making cold calls to active or old clients.

**Required skills and qualifications**
- You have at least three (3) years of experience working in a customer-facing role.
- You have strong problem-solving and decision-making skills with demonstrable knowledge of sales techniques and strategies.
- You have excellent interpersonal skills, research capabilities, negotiation skills, and essential analytical capabilities.
- You are fluent in English and Tamil language.
- Strong communication skills and command over the language.

**Preferred skills and qualifications**
- Any Bachelor’s degree from recognised educational institution.
- Skilled in CRM and lead generation platforms.
- Working knowledge of data analysis tools such as Microsoft Excel

**Job Types**: Full-time, Permanent

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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