Customer Service Executive-retail Liabilities

3 weeks ago


Hyderabad Telangana, India IDFC FIRST Bank Full time

**Role/ Job Title**:
Cus

tomer Service Executive

**Function/ Department**:
Customer Experience

**Job Purpose**:
The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and help as brand ambassadors for the company.

**Roles & Responsibilities**:
Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers, and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.

Develop service procedures, policies, and standards. Analyse MIS and enhance productivity and keep accurate records and document customer service actions and discussions.

Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment.

Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities. Control resources and utilize assets to achieve qualitative and quantitative targets.

The goal is to enhance Service quality and the level of Customer focus in the organization. Also, manage employee morale and engagement levels so that Capital First can provide best in class service to its customers to increase Customer satisfaction, loyalty, and retention.

Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs.

Explore business opportunities and faster resolution time with appropriate close looping.

Liaising with various stakeholders in the organization to ensure that customer complaints are resolved quickly and effectively.

Improving brand image on complaints and grievance handling mechanism.

**Education Qualification**:
**Graduation**: Any Graduation

**Experience**:
2+ years of relevant experience in Customer Service



  • hyderabad, India IDFC FIRST Bank Full time

    Role/ Job Title:  Customer Service Executive Function/ Department:  Customer Experience Job Purpose: The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and help as brand ambassadors for the company. Roles & Responsibilities: Will be required to provide...


  • Hyderabad, Telangana, India SoftPath consulting Full time

    Hiring for a leading FMCG/ Retail based company! Job Title - **Customer Service Executive** **Job location - Hyderabad** Work Experience - **Minimum 1-2 years’ relevant experience role** **CTC**: - up to 30 k Min. Education - **Graduate** Job Objective - He would be r**esponsible for Employee services - over Phone Calls, mails & Query resolution of...


  • Hyderabad, Telangana, India SoftPath Consulting Full time

    Hiring for a leading FMCG/ Retail Brand! Job Title - **Customer Service Executive** **Job location - Secunderabad** **Relevant Experience: - **1-2 years **CTC** - up to 30 K Min. Education - **Graduate** Job Objective - He would be **responsible for Employee services - over Phone Calls, mails & Query resolution of distributors at PAN India level.** Job...


  • Hyderabad, Telangana, India Burgundy Brand Collective Full time

    **Brand**:Onitsuka Tiger **Role**: Sales Executive **Location**: Hyderabad **Female required** **Role Description & Qualifications**: 1. Greeting customers warmly, understanding their needs and guiding them to suitable products or services. 2. To effectively communicate with customers, you must maintain product knowledge, including features, benefits,...


  • hyderabad, India IDFC FIRST Bank Full time

    Role/Job Title:  Associate Relationship Manager-Large Liability Function/ Department: Wholesale Banking Job Purpose: Relationship Manager directly managing a portfolio of Large Liability Clients Sourcing NTB liability customers for the bank Evaluate limited credit requirement for generating liability and manage the credit exposure...

  • Retail Executive

    2 weeks ago


    hyderabad, India Space Consultants Full time

    Coordinate and execute retail sales activities in assigned territories,including product launches, promotions, and merchandising. Develop and maintain strong relationships with retail customers,including sports retailers and pro shops. Provide product training and support to retail customers to ensure theyare knowledgeable about Yonex products....


  • Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILSPerform Point of Sale proceduresEnsure demand and manage floor stockVisual Merchandising and display as per guidelinesDeliver a high level of customer serviceBuild customer confidence of customers by making the store experience interactive, engaging and reassuringAdhere to the standard operating procedure and the policies of the...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    JOB DETAILS1.Perform Point of Sale procedures2.Ensure demand and manage floor stock3.Visual Merchandising and display as per guidelines4.Deliver a high level of customer service5.Build customer confidence of customers by making the store experience interactive, engaging and reassuring6.Adhere to the standard operating procedure and the policies of the...

  • Claims Executive

    1 month ago


    Hyderabad, Telangana, India Glide Insurance Broking Services Pvt Ltd Full time

    Glide is an Insurance Broking intermediary with head office at Hyderabad. Glide Insurance broking Services currently services corporate, government and retail clients for all General and Life Insurance related products and policies. As part of its expansions plans, Glide Insurance is currently hiring for a robust technical team capable of handing Insurance...


  • Hyderabad, Telangana, India Axis Bank Full time

    **RB-LS:Acquisition Team** **INTERNAL USAGE**: **No. of Vacancies**: **Manager**: - SM: Premium Acquisition**Is a Team leader?** - N**Team Size**: **Grade**: - Deputy Manager/ Manager/ Senior Manager**Business**: - Retail Banking**Department**:- Liability Sales**Sub**Department**: - NA**Location**: - Mumbai / Delhi / Pune / Ahmedabad / Kolkata /...


  • Hyderabad, Telangana, India Zigly for happy Pets Full time

    **About us** zigly is a medium business in Hyderabad, Telangana -500003. We are professional, agile and our goal is to pet care ecosystem. Our work environment includes: - Modern office setting - Food provided We are requiring Retail Store Officers for Secunderabad locations. Strategic Priorities: 1. Customer Satisfaction 2. Process Execution as per...


  • hyderabad, India Seven Consultancy Full time

    JOB DETAILS 1.Perform Point of Sale procedures2.Ensure demand and manage floor stock3.Visual Merchandising and display as per guidelines4.Deliver a high level of customer service5.Build customer confidence of customers by making the store experience interactive, engaging and reassuring6.Adhere to the standard operating procedure and the policies of...


  • Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...


  • Hyderabad, Telangana, India recruitwire service Full time

    Hiring for **Customer Support Executive(Voice Process) **for our esteemed client. Any Graduate with excellent communication skills in **English with Hindi can apply.** **Interview: Walk-in drive** **Freshers and experience are eligible** **Salary: Fresher 3LPA Per Annum and For Experience 4LPA TO 6LPA Per Annum** **Job Location: Hyderabad...


  • Hyderabad, Telangana, India Santa India Full time

    Job Requirements Job Title: Retail Sales ExecutiveCompany Name: Santa IndiaLocation: Nacharam, Hyderabad, TelanganaSalary: Competitive CompensationQualification: 12th Standard / PUCJob Description: Join Our Team as a Retail Sales ExecutiveAre you enthusiastic about sales and delivering exceptional customer service? Santa India is seeking passionate Retail...


  • Manikonda, Hyderabad, Telangana, India Ratnadeep super market Full time

    This is a full-time hybrid role as a Customer Service Representative for Ratnadeep Retail. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a top-notch customer experience. While the role is primarily located in Hyderabad. Pay: ₹12,000.00 - ₹14,000.00 per...


  • Hyderabad, Telangana, India Naman Trading Co Full time

    **A Sales job typically involves promoting and selling products or services to customers. Here is a general job description for a Sales position**: **1. Customer Engagement: Engage with potential customers to understand their needs, provide information about products or services, and address any questions or concerns they may have.** **2. Sales Target...


  • Hyderabad, Telangana, India FRUGES service IT Full time

    Job title: International voice process Qualification: Undergrads or Grad Package: 3.5 to 4.5 LPA Experience : Minimum 1 Years into International 2 Way Cab Facility 5 days working **Note: International Customer Support Inbound...** **you can reach me out at 8341073836 Schedule: - Night shift - Rotational shift - US shift **Education**: - Bachelor's...


  • Hyderabad, Telangana, India FRUGES service IT Full time

    Job title: International voice process Qualification: Undergrads or Grad Package: 3.5 to 4.5 LPA Experience : Minimum 1 Years into International 2 Way Cab Facility 5 days working **Note: International Customer Support Inbound...** **you can reach me out at 8341073836 Schedule: - Night shift - Rotational shift - US shift **Education**: - Bachelor's...


  • Hyderabad, India The White Teak Company Full time

    JD for Retail Sales Executive Company Name: The White Teak Company (Associate of Asian Paints) **Location: Hyderabad (Banjara Hills)** Work Time: 11.00 AM-7.00 PM/12.00 Noon-8.00 PM Reporting to: Store Manager Your job as a Retail Sales Executive is: - To handle walk-in customers/clients. - Supporting the Store Manager in managing the day-to-day...