Collection Advisor

A Collection Agent, seeks overdue payments from customers. They make phone calls, establish payment plans and update customer records.
- Discussing debts with customers and creating a payment plan that allows them to pay what they owe.
- Collecting payments via credit card or direct debit via phone
- Negotiating settlements to accept a percentage of the debt
- Logging every contact attempt and the outcome of the contact
- Removing settled debts and deceased individuals from records
- Updating credit files when debts are satisfied
- Beginning legal proceedings, such as foreclosure or repossession, when debts can’t be settled
- Extensive knowledge of laws related to collections and codes of ethics

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- US shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)