![Applex Technologies Private Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Service Assistant
2 months ago
**Job Title: Customer Support Executive**
**Location**: Varanasi, Uttar Pradesh
**About Us**: Utsav App is a leading platform that connects devotees with religious organizations to facilitate online religious services and pujas. Our mission is to make faith and divinity accessible to everyone. We are seeking a Customer Support Executive to join our dedicated team.
**Responsibilities**:
- **Issue Resolution**: Address user inquiries, issues, and complaints promptly, efficiently, and professionally, striving to achieve a high level of customer satisfaction.
- **Product Knowledge**: Develop in-depth knowledge of the Utsav Appplatform to effectively assist users and resolve their concerns.
- **Documentation**: Maintain detailed and accurate records of customer interactions and issues using our customer support system.
- **Feedback Handling**: Gather user feedback and insights, sharing them with the relevant teams for continuous improvement of our platform.
- **Educational Support**: Provide information and guidance to users about the religious services, rituals, and processes available on our platform.
**Requirements**:
- Excellent verbal and written communication skills in Hindi, English and preferably other regional languages.
- Strong interpersonal and problem-solving abilities.
- Empathetic and patient attitude toward customer inquiries.
- Basic knowledge of the Utsav App platform and its services.
- Ability to work in a team and collaborate with different departments.
- Flexibility to work in shifts and on weekends, as customer support may be required round the clock.
- Previous customer service or support experience is a plus.
We look forward to welcoming a passionate Customer Support Executive to our Utsav App family in Varanasi, Uttar Pradesh. Join us in making faith and divinity accessible to all
**Salary**: ₹12,259.70 - ₹30,232.93 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (required)
Ability to Commute:
- Varanasi, Uttar Pradesh (required)
Ability to Relocate:
- Varanasi, Uttar Pradesh: Relocate before starting work (preferred)
**Speak with the employer**
+91 6290438875
-
Csr (Customer Service Representative)
1 week ago
Varanasi, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full timeHello, Greetings from Unicorn Infosolutions Pvt Ltd. Kindly share your resume. Salary - Negotaible. Thanks, **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift **Experience**: - Customer Service: 1 year (preferred) Expected Start Date: 15/05/2023
-
Officer/executive - Security, Customer Service &
2 months ago
Varanasi, India Indigo Airlines Full time**Position -** **Officer/Executive - Security, Customer Service & Ramp - Varanasi** **Job Location **- Varanasi **Date of Interview **- 13th Feb'2023 **Registration Time **- 8:00 AM to 3:00 PM **Interview Time **- 10:00 AM to 7:00 PM **Interview Venue**: - **Hotel Runway Inn Varanasi **, CVV4+R6X Lal Bahadur Shastri International Airport, 16 GHA,...
-
Customer Service Agent
2 months ago
varanasi, India Career Buzz Full timeWe are looking for 73 Customer Service Agent Posts in Varanasi, Uttar Pradesh,Prayagraj, Uttar Pradesh,Bihar,Patna, Bihar,Lucknow, Uttar Pradesh,Mirzapur, Uttar Pradesh, with deep knowledge in Hospitality,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary, Secondary School
-
Customer Service Associate
2 months ago
Varanasi, India Career Buzz Full timeMaintain standards as per company requirements. Ensure effective threat assessment and response capability. Achieve department goals and follow up. Secure Quality level. **Salary**: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Health insurance - Provident Fund Schedule: - Rotational...
-
Customer Service Executive
2 weeks ago
Varanasi, Uttar Pradesh, India Tata SIA Airlines Full time**Job Overview** To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner. **Key Responsibilities** Customer Service & Operations - Ensure Vistara operates in a safe and secure environment, by...
-
Customer Service Representative
3 weeks ago
Varanasi, India Sacred Weaves Private Limited Full timeSacred Weaves is one the best e-commerce company that deals in pure Banarasi Silk Sarees. It is part of a 100-year-old venture JDS. **Call for Interview: +91-XXXXXXXXXX (Call between 10 am to 5 pm only)** - Must have experience in MS Excel, Word, Powerpoint. - Writing small Snippets & Blogs for social media and website. - Experience in same domain will be...
-
Customer Service Representative
2 weeks ago
Manduadih, Varanasi, Uttar Pradesh, India Vinayak Motors Full timeAs a Female Telecaller at our Detailing Store, you will play a crucial role in providing exceptional customer service and driving sales through effective communication over the phone. Your primary responsibility will be to engage with customers, answer inquiries, schedule appointments, and promote our detailing services and products. We are seeking a dynamic...
-
Customer Support Representative
1 month ago
Varanasi, India TripCosmos.co Full time**Job Title: Customer Support & Lead Conversion Specialist** **About TripCosmos.co**: TripCosmos.co is a dynamic and innovative travel platform committed to providing exceptional experiences for our global community of travelers. We believe in the transformative power of travel and strive to make every journey seamless, memorable, and enriching. **Position...
-
Service Planner
3 weeks ago
Varanasi, India Rentokil Initial Full timeRentokil Initial:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...
-
Service Planner
3 weeks ago
Varanasi, India Rentokil Initial Full timeRentokil Initial:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...
-
Service Planner
1 week ago
Varanasi, India Rentokil Initial Full timeRentokil Initial:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...
-
Customer Care Executive
2 months ago
varanasi, India DS Research Full timeCustomer Care Executive Varanasi We are looking for a friendly and professional Receptionist to join our team at D.S. Research Centre. As a Customer Care Executive , you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming...
-
Customer Care Executive
2 months ago
Varanasi, India DS Research Full timeCustomer Care Executive Varanasi We are looking for a friendly and professional Receptionist to join our team at D.S. Research Centre. As a Customer Care Executive , you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming patients...
-
Customer Care Executive
1 week ago
Varanasi, India DS Research Full timeCustomer Care Executive Varanasi We are looking for a friendly and professional Receptionist to join our team at D.S. Research Centre. As a Customer Care Executive , you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming patients...
-
Assistant Photographer
2 months ago
Varanasi, India Wedding Reels Full time**Photographer Assistant Responsibilities**: Booking customer appointments and setting up meet-and-greets. Scouting potential photoshoot locations and venues. Organizing location permits, and securing the location. Setting up the studio for each shoot. Organizing, unpacking, and setting up camera and lighting equipment at external locations. Interacting...
-
Executive Assistant
1 month ago
Varanasi, India Talent Corner HR Services Private Limited Full time**Executive Assistant, Healthcare Company, **Varanasi UP | **Exp **- Min 1-3Yrs as EA or Similar Role | **Salary Package-** 2.5LPA-4.0 LPA +Perks and benefits Extra| **No of Positions** -02 Nos **About Company -**We, **Talent Corner HR Services Pvt Ltd** having an exciting opportunity for one of our clients, as an India's fastest growing Healthcare company...
-
Customer Service Associat
2 months ago
Varanasi, Uttar Pradesh, India Career Buzz Full timeWe are looking for the post of Customer Service AssociateJob Location: Varanasi, Uttar PradeshJob Types: Full TimeJob description Job Location: Varanasi, Uttar Pradesh **Job Types**: Full Time Job description Provide good hospitality with Customer Service **Job Types**: Full-time, Fresher **Salary**: From ₹20,000.00 per month **Benefits**: - Food...
-
Customer Service Executive
2 months ago
Sigra, Varanasi, Uttar Pradesh, India Arthav Information technologies Full timeA customer service executive is a professional offering answers to the customers of an organization. They communicate the why’s and how’s of a company’s service expectations. They perform a wide range of duties like answering phones and responding to customers’ queries. They often need to offer front-facing duties that influence the customer...
-
Customer Care Executive
2 months ago
Varanasi, India Alpran Software Pvt. Ltd. Full time**Only for FEMALE** - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...
-
Customer Care Executive
1 month ago
Varanasi, India Vidhan Group Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...