Associate- Complaints Customer Service

Roles and Responsibilities Key Responsibilities: - One with 3-5 years of customer grievance handling experience Own and Manage Customer Complaints, follow up, tracking and resolution with pre-defined time and quality standards To Supervise & Handle customer escalation issues, maintaining TAT, sound customer communication, etc. Coordinated...

Senior Complaints Associate  India, Delhi NCR Department:  Operations Support Who are Tide: At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to...

Senior Complaints Associate India, Delhi NCRDepartment: Operations SupportWho are Tide:At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to...

Senior Complaints Associate  India, Delhi NCR Department:  Operations Support Who are Tide: At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to...

Senior Complaints Associate India, Delhi NCRDepartment: Operations SupportWho are Tide:At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to...

Senior Complaints Associate India, Delhi NCRDepartment: Operations SupportWho are Tide:At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to...

About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Learning Experience Manager. The primary responsibility of this role is to handle customer inquiries, process refunds, and implement retention strategies to ensure customer satisfaction and loyalty. The ideal candidate will possess excellent communication...

About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Learning Experience Manager. The primary responsibility of this role is to handle customer inquiries, process refunds, and implement retention strategies to ensure customer satisfaction and loyalty. The ideal candidate will possess excellent communication...

**CSA Job Description** Supermarket customer service assistants both directly help customers inside the store and via telephone, as well as help with maintaining the store. A supermarket customer service assistant's duties and responsibilities can include guiding customers to the items they need, replenishing the grocery shelves when items go out of stock,...

**CSA Job Description** Supermarket customer service assistants both directly help customers inside the store and via telephone, as well as help with maintaining the store. A supermarket customer service assistant's duties and responsibilities can include guiding customers to the items they need, replenishing the grocery shelves when items go out of stock,...

Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...

Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...

Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...

Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...

About FPL Technologies:Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is...

About FPL Technologies:Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is...

Addressing real-time negative responses. - Ensuring all complaints are tracked on social media. - Coordinating with internal teams to ensure timely delivery on daily monitoring reports, press release trackers. - Use of forums and social media to seed positive content for better ORM. - Should be able to manage a tight grip of the ORM operations. - Escalate to...

**Title**: Customer Service Associate **Department**: Customer support **Experience**: 0.6 to 2 Years **Salary**:16000 **Work Type**: Full time (Work from office) **Working Days**: 6 days working with 1 rotational weekly offs (Should be flexible). **Skills**: Hindi,English **Target**: Monthly based - Answer customer inquiries and resolve issues by...

Are you passionate about providing excellent customer service in a vibrant and diverse environment? Do you thrive in fast-paced settings? We are seeking enthusiastic individuals to join our team as Customer Service Associates (CSAs) at various airports across India. **Responsibilities**: - Welcome passengers and assist them with check-in procedures,...

About Tejas NetworksTejas Networks designs, develops and sells high-performance networking products to telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas products utilize programmable, software-defined hardware architecture with a common software code-base that delivers...