(Ml)resourcing Partner, Transformation,tech&ops

1 week ago

Chennai, India Standard Chartered Full time

**Job***: Human Resources

**Primary Location***: Asia-India-Chennai

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 08/Jun/2023, 5:22:13 AM

**Unposting Date***: Ongoing

**Role Responsibilities**
The role of the Resourcing Partner (RP), Transformation, Technology & Operations (TTO) is to drive the delivery of the TTO Resourcing strategy for the lateral hiring across the function. They will need to work in close partnership with Resourcing Leadership Team, HRBPs and other COEs to understand demand and execute on TTO resourcing strategy to fulfil the requirements. This role will report into the Strategic Resourcing Partner for TTO. The role will require knowledge of the latest industry trends, industry leading practices, and insights gained from the design and implementation of large-scale, talent acquisition, talent deployment, onboarding, and transformation programs in similar organisations.

**Responsibilities**
- Drive the delivery of TTO Resourcing strategy and partner with with key stakeholders to deploy solutions
- Drive and support key initiatives like Strategic workforce planning, differentiated solution for hiring in critical areas and partner with resourcing delivery team, COEs and business to drive operational excellence
- Drive data driven decisions through data and analytics which help transformation and evolution of TTO resourcing strategy
- Drive the employer branding agenda for TTO in line with group employer branding guidelines and initiatives
- Partner with COEs and HRBPs to ideate successful internal deployment initiatives and execute them
- Be a part of the resourcing transformation initiatives sprints at the group level and deliver the resourcing transformation agenda

**Strategy**
- Collaborate with Senior hiring, Non employer workforce and Early Careers teams to ensure alignment in line with business expectations.
- Implement targeted role and skill driven strategy to meet the key resourcing KPIs for TTO
- Build partnerships and work closely with end-to-end CoE teams in relation to compliance standards and delivery of end-to-end resourcing e.g. Staff Screening, On-boarding.
- Drive consistency and continuous improvement across Resourcing globally

**Business**
- Manage conflicts in stakeholder expectations, cost constraints, employee experience and HR best practices in solution design
- Set direction and present clear options and recommendations, facilitate decision making and enable clear understanding in key stakeholders of risks, outcomes and trade-offs
- Provide resourcing performance analysis and drive continuous improvement in Specialist services using data and reporting to offer insights to relevant stakeholders.

**Processes**
- Drive robust tracking, and reporting framework for the end-to end resourcing process including MI, Dashboards, metrics, KPI reporting and analysis, for monthly business reviews and other strategic purposes
- Close analysis of available metrics to understand service delivery challenges; work collaboratively to resolve these through drawing together all relevant stakeholders.
- In depth knowledge of Resourcing processes and understand regulatory / compliance requirements; interpreting into necessary actions and incorporating in processes to ensure ongoing compliance.
- Review all relevant Process Operating Instructions (POIs) as required.
- Work in partnership with the business to remove any obstacles to delivery.

**People & Talent**
- Create and maintain a culture of open communication at all levels which subsequently filters through to excellent customer engagement
- Role model valued behaviours, leading by example.

**Risk Management**
- Work with CoE teams to ensure all end-to-end Resourcing processes across TTO are followed in line with policy to mitigate any risk exposure.
- Understanding of operational risks in areas of responsibility.
- Proactive risk management; remain vigilant in identifying and managing forward-looking risks, flagging potential problems to relevant stakeholders in advance of issues arising.
- Act to minimise operational loss and audit failures and take proactive measures to respond to issues once they have arisen.
- Drive a culture of continuous improvement, learning from past failures to ensure constant control and governance awareness and prevent reoccurrences.
- Ensuring all reporting and metrics are delivered to pre-agreed standards.
- Embed the Group’s Valued Behaviours and Code of Conduct across the team.

**Governance**
- Drive robust tracking, and reporting framework for the end-to end resourcing process including MI, Dashboards, metrics, KPI reporting and analysis, for monthly business reviews and other strategic purposes

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Ba

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